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David Gomez Arango

Analytics and Insights Partner - Latam at Roche | Driving Personalized Customer Experiences

David Gomez Arango is a seasoned professional with a strong background in analytics, customer relationship management (CRM), and personalized customer experiences. He has held various strategic roles at Roche, including Analytics and Insights Partner for Latin America, where he focused on creating measurement plans for omnichannel strategies. David's work has significantly enhanced customer engagement and campaign performance across the region. His analytical insights have played a vital role in Roche's mission of providing personalized care based on data-informed feedback and segmentation. He was instrumental in implementing the Voice of the Customer Program and leading multiple market research projects, providing critical insights for his teams. David's dedication to analytical excellence and strategic consulting ensures that Roche's offerings continuously meet the evolving needs of the markets they serve, contributing to transformation within the healthcare sector.

Highlights

Aug 18 · Financial Times
Magdalena: River of Dreams — Colombia's source of renewal - Financial Times
David Gomez Arango
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Location

San José, San Jose, Costa Rica