Suggestions
David Rolling
Senior Executive, Customer Success Leader, Board Member
David Rolling is a seasoned professional with a diverse background in Customer Success, Professional Services, Managed Services, Escalation & Crisis Management, Organization Leadership, Quality Management, Operational Effectiveness, Technical Consulting, and Program Management.
David pursued a Bachelor of Science degree in Computer Science, Mathematics, and Management from Central Michigan University, showcasing his strong educational foundation in technology and business.
His career spans various leadership roles in renowned organizations, including being the Former Customer Success Leader at Journey, VP Customer Success & Care at Aspect Software, Managing Director at RingCentral, and Vice President Global Professional Services at Avaya.
David Rolling's expertise extends to roles such as Vice President Corporate Quality at Avaya, Director Customer Experience, Business Development & Strategy at Verizon Enterprise Solutions, Senior Director Global Quality Assurance at Avaya, and Founder of Rolling Notions.
Throughout his career, David has held positions like Managing Director - Global Technical Consulting, Managing Director - Unified Communications Practice, Director Incubator Technologies, Senior Manager Process & Technologies, and IT Business Manager - Sales Channel at Avaya, further emphasizing his vast experience and versatility in the tech and business domains.
Highlights
The way Journey can positively effect customer experience, security, and efficiency is remarkable. https://lnkd.in/gjGYqT7M #customerexperience #security #identityverification
BAD BAD BAD IDEA Do we serious think USB-C is the end-all be-all of connectors?! Do we believe POLITICIANS! are best to select "The Connector" to rule them all?!
While I appreciate the desire for a single connector (I've personally standardized on USB-C with a couple converters), we need allow for innovation and trust the market. USB-C would never have seen the light of day if EU regulated the requirement of USB-A connector. Apple has slowly adopted USB-C on most of their products. Likely because of market pressure not because they wanted to forgo the revenue from proprietary connectors. Yes Apple has been slow on iPhone, but they also have an embedded base of a billion devices - that warrants a migration strategy not knee jerk reaction. We must vote with our purchases not delegate to bureaucrats. Don't stifle innovation because of a "bad actor" (don't throw out the baby with the bathwater). Encourage good behavior AND encourage innovation. #innovation #usbc
