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Deepak Singla

Highlights

Jun 19 · linkedin

🎉 Excited to share our latest success story: path to 95%+ accuracy in customer support chatbot!

In collaboration with a leading Fintech company, we leveraged RAG GenAI framework to transform their customer support system, achieving remarkable results: ✨ Automated 60%+ of support queries ✨ Reduced support costs by 40% ✨ Achieved 95%+ accuracy within a quarter

Learn how we did it and discover the magic formula that made it possible. Dive into the details here 👉 https://lnkd.in/eBrykcmX

#CustomerSupport #AI #GenAI #TechInnovation #Fintech

Jun 18 · linkedin

What did Klarna do to solve over 2 million conversations per month using AI agents?

In today’s competitive market, exceptional customer support is essential for retaining customers, and its delivery is being reimagined every day 🗓.

Companies like Apple, Amazon, and Klarna are leading the way. But you don’t need to be a multi-billion dollar organization to achieve this. You can start delivering exceptional customer support experiences using AI agents trained by YOU—like onboarding a new support agent to your team.

Want to learn more? https://lnkd.in/ed4niqJQ

Deepak Singla
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