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Deri McCrea

Chief Customer Officer at Retail Zipline

Deri McCrea is an accomplished professional with a robust background in customer experience and services. McCrea graduated from Santa Clara University, where the foundations of her career were laid.

With extensive experience across various organizations, McCrea currently serves as the Chief Customer Officer at Retail Zipline. Prior to this role, she held consultant positions at Retail Zipline and Vendavo Inc. McCrea also excelled as the VP of Customer Experience at Sterling Commerce, VP of Customer Services at Comergent Technologies, VP of Comergent Partner Network at Comergent Technologies, and VP of Market Development at Comergent Technologies.

McCrea's career journey includes leadership roles such as Director of Qualix Direct at Qualix Group (later purchased by Legato Systems), along with diverse roles at Silicon Graphics and a position as a Cost Accountant at ROLM.

McCrea's educational background paired with her extensive professional experience showcases her expertise in customer-centric roles and market development, making her a valuable asset in the retail and technology sectors.

Highlights

Jun 10 · linkedin

It's finally here! My favorite event of the year...Zipline Summer Camp. It's a chance to see so many of our amazing customers all together. This year we'll be enjoying a some Nashville hospitality and learning from so many amazing, passionate individuals. Looking forward to engaging conversations, forming new connections and building the Zipline community. Oh and having some fun while we're at it. 😂

Jun 26 · linkedin

I just had a wonderful shopping experience at the Road Runner Sports in Concord. Since they're a newer member of the Zipline family, we love to visit their stores and see them in action. If you haven't had the experience of buying a pair of running shoes at a Road Runner Sports (or in my case walking shoes) I highly recommend you five it a try. I have a hard time finding shoes to fit my feet. Their process is amazing from a video of your feet on a treadmill to fitting you for custom insoles. The staff is VERY knowledgable and so friendly. Thank you John Feeney III and Dennis Flannery Jr for helping find the perfect shoe!

Shawna Chang and Stuart V. Slomberg I look forward to many more years of helping your stores deliver such the amazing customer service as I experienced today!

Deri McCrea
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Location

Palo Alto, California