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Dharmesh Mehta
Vice President at Amazon
Dharmesh Mehta is the Vice President of Worldwide Customer Trust & Partner Support at Amazon, based in Seattle, Washington. He leads the Selling Partner Services (SPS) organization, which focuses on empowering small businesses, protecting customers and selling partners from fraud and abuse, and fostering a supportive work environment for career development and growth. Mehta has a strong interest in leveraging advanced technology for positive impact and innovation at scale.1
Before his current role at Amazon, Mehta served as the Founder and CEO of ADIS Corporation from May 2002 to May 2009 and worked as an Associate Consultant at Bain & Company from August 2000 to August 2003. His educational background includes studies at Harvard Business School, which complements his extensive experience in technology and business leadership.1
Highlights
It's great to see Rufus -- Amazon's new conversational shopping assistant -- launch in beta to a subset of customers in the UK. If you’re not using it already, Rufus is a generative AI-powered shopping assistant trained on Amazon’s product catalog, customer reviews, community Q&As, and information from across the web to help answer customer questions on shopping needs and products, provide comparisons, make recommendations based on conversational context, and so much more that you'd want from a trusted shopping assistant. We think that Gen AI will transform virtually every customer and seller experience, and while it’s still early days, we’re already seeing how it's making it faster and easier for sellers to list new products, leverage AI-generated summaries to quickly digest large numbers of product reviews, and shop more confidently with innovations like Rufus. If you haven't already given Rufus a try, it's time to join the many people that are discovering all sorts of ways to have Rufus help them in their shopping journey. There’s still so much more to come as Amazon continues to make investments in Gen AI across all of our businesses. It's certainly something we'll be talking a lot about with sellers at #AmazonAccelerate in just two weeks!
#Amazon #GenAI #Rufus #Shopping
https://lnkd.in/gpphcRPJ
August is National Black Business Month and a wonderful opportunity to celebrate the Black-owned businesses enriching the Amazon store with incredible products and inspiring entrepreneurial stories. Amazon is committed to supporting the success of Black entrepreneurs and providing resources to launch and grow sustainable businesses all year long. This includes our Black Business Accelerator (BBA) program, which offers specialized training, advertising support, and networking opportunities to help Black-owned businesses succeed. We've also made it easier for shoppers to discover and support these businesses through dedicated storefronts like the new Black Business Month storefront and the Buy Black store, along with the Black-owned business badge. All of these build on the large investments we make in other powerful selling tools, fulfillment services, educational resources, and more. . If you haven’t already, I hope you’ll consider shopping the unique selection of products from the many Black-owned businesses selling in the Amazon store. You’re bound to find something you love. Read more about how we’re supporting Black-owned businesses at the link: https://lnkd.in/gyzM7AGx #NationalBlackBusinessMonth #SupportSmallBusinesses #SellingPartners
