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Dheeraj Madarboina

Service Now Engineer

Dheeraj Madarboina is a skilled professional with a strong background in Service Now and Agile Scrum methodologies.

He possesses a sound working knowledge of tools like MS Visio, MS Office, JIRA, and Service Now, along with experience in breakdown requirements into Epics, features, and user stories.

Dheeraj has expertise in Agile Scrum tools and actively participates in sprint planning meetings to define sprint items in collaboration with product stakeholders.

In his role as a Service Now engineer at Cognizant Technology Solutions, he administers, updates, and develops Service Now applications, modules, and various components like business rules, client scripts, UI actions, and more.

His educational background includes a Bachelor's degree in Engineering in Computer Science from Jawaharlal Nehru Technological University, further enhancing his technical skills and knowledge.

Dheeraj excels in incident management, problem management, change management, knowledge management, and service catalog implementation, demonstrating a comprehensive understanding of IT service management practices.

With excellent communication skills, Dheeraj Madarboina is a valuable team member who can effectively collaborate with stakeholders and contribute to the success of projects.

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Location

Hyderabad, Telangana, India