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Ccxp Diane Clarkson

Senior Research Manager, Best Practice Center of Excellence at ServiceNow

Diane Clarkson is an experienced researcher, writer, and content strategist currently working at ServiceNow.1 Her career has focused on leading research and content teams to create inspiring stories and thought leadership for SaaS companies.1

Some key points about Diane Clarkson's career at ServiceNow:

  • She currently holds the position of Director, Editorial and Content Strategy - Now on Now, Digital Transformation at ServiceNow (since October 2022).1

  • In this role, she leads a team of content creators to develop stories about how ServiceNow uses its own platform internally.1

  • Previously, she was Director of Digital Transformation Leading Practices Content & Editorial at ServiceNow from 2018 to 2022.1

  • She has given webinars for ServiceNow, including one on beginning the implementation journey for new customers.2

Prior to ServiceNow, Diane held roles including:

  • Senior Manager of Global Voice of Customer Programs at Equinix
  • Senior Director of Market Insight at SONIFI Solutions
  • Senior Analyst at Forrester Research
  • Travel Industry Analyst at JupiterResearch1

Diane has a Master of Arts in Marketing and Public Affairs from the University of Sydney and an Honours BA in History & Labour/Management Relations from the University of Toronto.1

Highlights

Aug 16 · linkedin

AI holds much promise and it is exciting - often daunting - to be in these early learning days. Vijay Kotu's blog offers some very real insight.

Apr 25 · linkedin

Must read: ServiceNow's Chief Digital Information Officer Chris Bedi shares insights on the top three ways enterprises are using GenAI to transform their operations. Check it out ⬇️

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Ccxp Diane Clarkson
Ccxp Diane Clarkson, photo 1
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Location

San Mateo, California