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Dominik Olejko

Senior CX Executive | Loyalty Expert | Omnichannel Strategist | Awarded Keynote Speaker 🎙️| Regional Head of Insights & Analytics at H&M | Talent Developer |

Dominik Olejko is a Retail Innovator with over 15 years of experience in sales, customer experience, and technology integration.

Specializing in customer experience strategy, customer analytics, and omnichannel optimization, Dominik has a proven track record in brand positioning, loyalty programs, and eCommerce.

His expertise lies in profit & loss leadership, data-driven decision making, organizational design, talent development, and change management.

Dominik thrives at the intersection of traditional retail and futuristic technologies, focusing on bridging the gap between physical and digital retail experiences.

As an industry thought leader, Dominik contributes insights on retail trends and technological advancements through speaking engagements and podcasts.

With a background in reputable companies like H&M, IKEA, and Decathlon, Dominik has held various leadership positions in customer insights, sales management, and customer relations.

Educationally, Dominik holds a Master's in Business Administration and a Bachelor's degree from Wroclaw University of Economics and Business, specializing in small and medium enterprise management.

His specialties include retail sales, customer experience management, CRM strategy, loyalty program development, digital transformation, AR/AI in retail, public speaking, and podcasting.

Dominik is keen on networking and collaboration within the retail sector to drive innovation and transform the retail experience.

Dominik Olejko
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Location

Warsaw, Mazowieckie, Poland