Sign In

Donovan Munitich

Senior Advisory Consultant, Customer Workflow at ServiceNow

Donovan Munitich is a skilled and successful senior solutions engineer and senior advisory consultant with a background in various industries and a focus on customer service and engagement.

With a deep expertise in Customer Service & Customer Relationship Management (CRM) and Business Process Management (BPM), Donovan excels as an expert level technical resource with exceptional presentation and solution providing abilities.

Donovan Munitich studied Computer Science at CTI Johannesburg and has since held notable roles in reputable organizations such as ServiceNow and Pegasystems, where he has showcased his proficiency and leadership.

Currently serving as a Senior Advisory Consultant in Customer Workflow at ServiceNow, Donovan has a track record of success and innovation in his field, making him a valuable asset to any team or project.

Highlights

Jan 1 · kaptius.com
Managed Services Summit - Manchester - Kaptius
Apr 11 · ariessys.com
Meet the Aries Team: Christine Donovan, Account Coordinator
Mar 17 · youtube.com
How to Improve a Customer Support Workflow with a Process Map
How to Improve a Customer Support Workflow with a Process Map
Sep 16 · qut.edu.au
Academic profiles - Associate Professor Jared Donovan - QUT

Related Questions

What are some key projects Donovan Munitich has worked on at ServiceNow?
How has Donovan Munitich's career evolved over the past 23 years?
What specific transformations in customer service does Donovan Munitich advocate for?
How does Donovan Munitich's experience as an MSP agent influence his current role?
What are some measurable results Donovan Munitich has achieved with the ServiceNow platform?
Donovan Munitich
Donovan Munitich, photo 1
Donovan Munitich, photo 2
Add to my network

Location

London, England, United Kingdom