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Barbara Lond
I hold a PhD in Occupational Psychology and use validated tools & methods to deliver personal & organisational success
Professional Background
Dr. Barbara Lond is a highly accomplished professional with extensive experience spanning various sectors including Human Resources (HR), Occupational Psychology, Law, and Business Transformation. With a distinct ability to step into challenging situations, she has consistently delivered outstanding results by implementing effective organizational and developmental strategies. Her exceptional skill set encompasses being a hands-on Interim HR Director/Organizational Development Director, as well as a Certified Enterprise Architect with SEC clearance, reflecting her commitment to integrity and high professional standards.
Dr. Lond has a rich career reflecting a profound dedication to improving organizational success through strategic HR management, project management, and leadership coaching. Having started her career at the young age of 15 as an office junior, she rapidly progressed to becoming a senior shorthand typist, ultimately achieving her dream of becoming a court stenographer after pursuing night classes. Although securing her first degree at the age of 29, her academic journey illustrates her strong commitment to lifelong learning. This dedication is evident in her numerous ongoing educational pursuits, contributing to her well-rounded knowledge in various disciplines.
Education and Achievements
Dr. Lond's educational background is quite remarkable, featuring a plethora of qualifications that showcase her diverse expertise. She obtained a PhD in Occupational Psychology, focusing on enhancing organizational performance through effective interventions and examining critical issues such as ethnicity and gender within the financial services sector. Her comprehensive analysis of extensive datasets led to significant institutional changes, demonstrating her ability to drive meaningful transformation.
In addition to her PhD, she holds a Bachelor of Commerce (B.Com) specializing in Business Administration and HR & Marketing, as well as several advanced degrees including an MSc in Organisational Behaviour and an LLB in Law. Furthermore, Dr. Lond is finalizing additional certifications in various fields, reflecting her commitment to continuously advancing her skills. Her belief in the power of education aligns with her professional mission to collaborate with teams and individuals for greater success.
Notable Contributions
Dr. Lond is an esteemed Associate Professor of Cultural Studies at Euclid University, where she shares her wealth of knowledge with aspiring professionals. She has tapped into her extensive experience to lead numerous projects, often stepping in when teams are struggling due to communication breakdowns or limited understanding of goals. This hands-on approach has resulted in many successful turnarounds, where she often volunteers her time pro bono to effect positive change.
An expert in Equality, Diversity & Inclusion (ED&I) research, Dr. Lond has authored critical insights that have influenced policies within financial services and beyond. This commitment to equitable practices further underlines her multifaceted approach to HR and organizational development. She is also a recognized Talent Scientist, specializing in HR consulting, recruitment advisory, and leadership development, where her unique blend of psychological insights and HR expertise allows her to create effective talent strategies for various organizations.
Creative Entrepreneur and Business Leadership
As the CEO and Founder of BLC Global Group Ltd, Dr. Lond has successfully established several innovative trading brands, including MaxMartz.com, which specializes in worldwide e-commerce. Her entrepreneurial ventures highlight her creativity and strategic vision, establishing her as a leader in business transformation.
Throughout her extensive career, she has advised organizations on restructures, served as an executive coach, and provided insights for governance and compliance issues. Furthermore, her interests encompass a broad spectrum, from public health consultancy to psychosocial interventions, enhancing employee engagement, resilience, and mindfulness. Dr. Lond establishes frameworks that not only elevate organizational capability but also prioritize the wellbeing of individuals within the workforce.
Community Engagement and Professional Memberships
Dr. Lond's professional affiliations are impressive, having been a member of various prestigious institutions. She holds memberships in the American Bar Association and the International Association of Business Analysts, among others. She has also contributed to professional networks aimed at promoting equity in diverse fields and has collaborated with entities to facilitate meaningful dialogues about organizational effectiveness and sustainable business practices.
In her role as an independent consultant, Dr. Lond continues to lead engagements aimed at optimizing organizational processes and facilitating talent management, while actively participating in research to bridge knowledge gaps within the HR landscape. Her passion for coaching and mentoring emerging leaders positions her as a valuable asset to organizations looking to foster talent and promote workforce development.
Overall, Dr. Barbara Lond’s background illustrates a vivid tapestry of professional experiences characterized by a resolute commitment to education, transformation, and collaboration. Her journey embodies the notion that effective leadership is built upon a foundation of continuous learning, engagement with diverse populations, and a genuine desire to empower others towards success.
Achievements
- PhD in Occupational Psychology focusing on performance appraisal and institutional improvements in financial services.
- Founder and CEO of BLC Global Group Ltd, launching innovative brands such as MaxMartz.com.
- Pro Bono work demonstrating commitment to community and organizational improvement.
- Expert in ED&I research, driving impactful changes in organizations across sectors.
- Lecturer and Coach, providing leadership development and strategic insights to global business leaders.
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.