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Eli Hantgan

Managing Director, COO of Retail at BAWAG Group

Eli Hantgan is the Managing Director and Chief Operating Officer (COO) of Retail at BAWAG Group.12 He has more than 12 years of leadership experience across the global financial services industry.1 Hantgan played a key role in transforming BAWAG's customer service approach, shifting the focus from cost-efficiency to customer experience and sales.2

At BAWAG Group, Hantgan has been instrumental in implementing a new Customer Experience Management Platform. This initiative has allowed the company to better manage customer interactions across various channels, improve first contact resolution, and reduce operational costs.2 Under his leadership, BAWAG has been able to concentrate more on customers and digital channels while also reducing customer service expenses.2

Hantgan's LinkedIn profile username is eli-hantgan-3158472b, as mentioned in the query.1

Highlights

Mar 1 · beertimes.jp
cerberus capital management employees
Jan 1 · tietoevry.com
Die neue Customer Experience Management Plattform von BAWAG

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Eli Hantgan
Eli Hantgan, photo 1
Eli Hantgan, photo 2
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Location

Greater New York City Area