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Elina Pirjanti

Program Advisor at ServiceNow

Elina Pirjanti is a Senior Principal Success Architect at ServiceNow.3 She is a trusted customer advisor in the service management space, focusing on planning and solving strategic, organizational, and governance-related challenges.12 Elina has strong experience in customer service, service management, and process development, both within IT and non-IT sectors.3

In her role, Elina:

  1. Works with customers to address complex challenges in service management
  2. Supports and speaks at itSMF and service management events worldwide12
  3. Provides insights on enterprise service management (ESM) and IT service management (ITSM) tools2

Elina has authored articles on topics such as service introduction, service delivery operations, and the use of ITSM tools beyond IT.12 Her expertise extends to digital transformation, consumerization of IT services, and the implementation of service management principles across various business units.2

With her background and current position at ServiceNow, Elina Pirjanti is well-positioned to advise on best practices in service management and guide organizations in their digital transformation journeys.3

Related Questions

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Elina Pirjanti
Elina Pirjanti, photo 1
Elina Pirjanti, photo 2
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Location

Zürich, Canton of Zürich, Switzerland