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Emily Glass

| CEO | Board Director | MSP Expert

Emily Glass is a seasoned business leader who served as the Chief Executive Officer of Syncro, a professional services automation (PSA) and remote monitoring and management (RMM) platform for Managed Service Providers (MSPs). She assumed the CEO role in November 2021 and led the company through a transformative period, focusing on diversity, equity, and inclusion (DEI) initiatives and launching key projects such as the Workflow for MSPs podcast. During her tenure, she built an executive team that was 70% women and 43% BIPOC, reflecting her commitment to fostering diversity in leadership roles.12

Prior to Syncro, Glass held several leadership positions at Datto, including Chief Product Officer and Vice President of Customer Experience. Her career also includes roles at companies like Alyce, Backupify, Akamai, and Brightcove. She has a background in both computer engineering and fine arts.13

Glass stepped down as CEO of Syncro in February 2024 to explore new opportunities. In her farewell message, she expressed gratitude for her time at Syncro and highlighted her passion for supporting MSPs and driving innovation in the industry.12

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Emily Glass
Emily Glass, photo 1
Emily Glass, photo 2
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Location

Westford, Massachusetts, United States

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