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Eric Mowjee

Senior Manager of Operations ,Birmingham AL, T-Mobile USA

Eric Mowjee is a seasoned professional currently serving as the Senior Manager of Customer Care at T-Mobile, a position he has held since November 2009. Based in the Greater Birmingham, Alabama area, he has accumulated over 14 years of experience in this role. His career at T-Mobile began with a brief stint as a Customer Service Manager before he advanced to his current senior management position.1

Professional Background

  • T-Mobile (Nov 2009 - Present)
    • Senior Manager of Customer Care
  • Cable Lock (Apr 2009 - Nov 2009)
    • National Call Center Manager
  • Comcast Cable (Nov 2004 - Sep 2008)
    • Director, Inbound Sales, Retention
  • MCI (Feb 1992 - Oct 2004)
    • Customer Service Manager

Education

Eric earned a degree in Business Administration from Wichita State University, where he studied from 1981 to 1987.1

Skills and Certifications

He has completed several professional development courses, including:

  • Developing Business Acumen (LinkedIn, July 2019)
  • Strategic Thinking (LinkedIn, March 2020)

Eric Mowjee's extensive experience in customer service management and operations has contributed significantly to T-Mobile's customer care initiatives and overall service quality.

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Eric Mowjee
Eric Mowjee, photo 1
Eric Mowjee, photo 2
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Location

Greater Birmingham, Alabama Area