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Erick J. Ramos

macOS Senior Support Specialist

Erick J. Ramos is an Apple Certified Support Professional with over 10 years of experience in corporate retail and higher education. He holds a Master's degree in Internet Business Systems, a Bachelor's degree in Computer Arts & Technology, and a Bachelor's degree in Psychology from Mercy University. Throughout his career, Erick has held various roles such as Senior Mac Engineer at different organizations including CDW, Trellix, Whole Foods Market, GameStop, Neiman Marcus, AIG, and more. He has a strong passion for customer service and emphasizes the importance of education, communication, proper documentation, and policy creation.

Highlights

Jun 26 · linkedin
Jan 7 · linkedin

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Erick J. Ramos
Erick J. Ramos, photo 1
Erick J. Ramos, photo 2
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Location

The Colony, Texas, United States