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Erin Armendinger

CEO, Compass Experience Labs, P&L owner, Operations, Customer Experience, Innovation, Start-ups, Retail (from Tiffany to Walmart)

Erin Armendinger is a forward-thinker who excels in optimizing profits, innovating products, and leading teams towards success.

With a career spanning various sectors including retail, academia, and startups, Erin specializes in developing and executing innovative service and retail models to enhance customer experiences and drive profitability.

Her expertise lies in minimizing customer pain points, enhancing 'moments of truth' in customer journeys, and implementing scalable solutions to achieve organizational objectives.

Erin is known for her people-centric leadership style, advocacy for customer-first culture, innovation skills, profit-maximizing strategies, change management capabilities, and commitment to continuous learning.

She holds an MBA in Strategic Management from The Wharton School and a BA in International Relations and Economics from American University.

Erin has held various influential positions such as CEO at Compass Experience Labs, Vice President roles at prominent organizations like Walmart and GGP, and has contributed significantly to enhancing customer experiences at companies like Tiffany & Co.

With a rich background in customer and employee experience, strategy development, and retail management, Erin Armendinger is a versatile professional with a keen focus on driving business results through customer satisfaction and operational excellence.

Erin Armendinger
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