Sign In

Evan Klein

CEO Zaelab | B2B Commerce Innovator

Evan Klein is a successful entrepreneur and business leader who is currently a Member of YPO (Young Presidents' Organization) and the President and CEO of Zaelab.1 Here are some key details about Evan Klein:

Professional Background

Evan Klein is the founder and CEO of Zaelab, a premier B2B commerce consultancy he established in 2010.1 Under his leadership, Zaelab has grown to become a trusted partner for global brands like General Electric, ABB, Swagelok, Titleist, and Milwaukee Tools. The company now has over 200 employees across more than 20 countries.1

Entrepreneurial Journey

Klein's entrepreneurial spirit emerged early:

  • At age 12, he started an e-commerce store that grew into the world's largest online DVD wholesale business.1
  • While attending Quinnipiac University, he transformed a small B2B publishing company by implementing a new digital subscription model and commerce platform.1

Education and Achievements

  • Bachelor of Science in Accounting and Computer Science from Quinnipiac University (2004-2008)1
  • Won 1st place in the 2007 Quinnipiac Business Plan Competition1
  • Obtained a Private Aircraft Pilot license from the Federal Aviation Administration in October 20221

Current Roles

  • President and CEO of Zaelab (January 2012 - Present)1
  • Member of YPO (August 2019 - Present)1

Expertise

Evan Klein is recognized as an authority on customer experience.2 He frequently speaks at conferences and events on topics such as:

  • Customer experience strategies
  • Net Promoter Score implementation
  • Employee engagement initiatives
  • Retention marketing metrics
  • Competitive intelligence2

His expertise has made him a valuable advisor to C-Suite executives on commerce and digital transformation initiatives.1

Highlights

Aug 28 · linkedin

With summer winding down, I find myself reflecting on all we’ve accomplished this month at Zaelab.

From forging new partnerships to celebrating client successes and sharing thought leadership, August has been a month of incredible achievements for our team.

1️⃣ Announced a game-changing partnership with Shopify 2️⃣ Became the first-ever Orbit Partner in the Logik.io ecosystem 3️⃣ Celebrated our client Simpson Strong-Tie for winning the Enterprise B2B eCommerce Manufacturer of the Year award 4️⃣ Featured our thought leadership at Mile High Dreamin' with a talk from Zaelab's Carl O'Bryant-Yabar

Swipe through the carousel to see the details.

What trend do you think will shape the future of business more in Q4:

○ Modernized selling techniques
○ Continued evolution of CPQ (Configure, Price, Quote) solutions

Share your thoughts in the comments below.

Aug 19 · linkedin

We are excited to announce that Zaelab has partnered with Shopify to focus on B2B expansion. We have been impressed by Shopify's innovation and investment in its B2B Capabilities, and when complimented with Portul, our B2B App for Shopify -- it's a winning combination!

Related Questions

What are some of Evan Klein's most notable achievements at Zaelab?
How did Evan Klein's early entrepreneurial ventures shape his career?
What specific strategies does Evan Klein use to enhance customer experience?
How has Zaelab's partnership with global brands impacted its growth?
What are some of the key projects Evan Klein has led at Zaelab?
Evan Klein
Evan Klein, photo 1
Evan Klein, photo 2
Add to my network

Location

Southport, Connecticut, United States