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Evan Klein
CEO Zaelab | B2B Commerce Innovator
Evan Klein is a successful entrepreneur and business leader who is currently a Member of YPO (Young Presidents' Organization) and the President and CEO of Zaelab.1 Here are some key details about Evan Klein:
Professional Background
Evan Klein is the founder and CEO of Zaelab, a premier B2B commerce consultancy he established in 2010.1 Under his leadership, Zaelab has grown to become a trusted partner for global brands like General Electric, ABB, Swagelok, Titleist, and Milwaukee Tools. The company now has over 200 employees across more than 20 countries.1
Entrepreneurial Journey
Klein's entrepreneurial spirit emerged early:
- At age 12, he started an e-commerce store that grew into the world's largest online DVD wholesale business.1
- While attending Quinnipiac University, he transformed a small B2B publishing company by implementing a new digital subscription model and commerce platform.1
Education and Achievements
- Bachelor of Science in Accounting and Computer Science from Quinnipiac University (2004-2008)1
- Won 1st place in the 2007 Quinnipiac Business Plan Competition1
- Obtained a Private Aircraft Pilot license from the Federal Aviation Administration in October 20221
Current Roles
Expertise
Evan Klein is recognized as an authority on customer experience.2 He frequently speaks at conferences and events on topics such as:
- Customer experience strategies
- Net Promoter Score implementation
- Employee engagement initiatives
- Retention marketing metrics
- Competitive intelligence2
His expertise has made him a valuable advisor to C-Suite executives on commerce and digital transformation initiatives.1
Highlights
With summer winding down, I find myself reflecting on all we’ve accomplished this month at Zaelab.
From forging new partnerships to celebrating client successes and sharing thought leadership, August has been a month of incredible achievements for our team.
1️⃣ Announced a game-changing partnership with Shopify 2️⃣ Became the first-ever Orbit Partner in the Logik.io ecosystem 3️⃣ Celebrated our client Simpson Strong-Tie for winning the Enterprise B2B eCommerce Manufacturer of the Year award 4️⃣ Featured our thought leadership at Mile High Dreamin' with a talk from Zaelab's Carl O'Bryant-Yabar
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What trend do you think will shape the future of business more in Q4:
○ Modernized selling techniques
○ Continued evolution of CPQ (Configure, Price, Quote) solutions
Share your thoughts in the comments below.
We are excited to announce that Zaelab has partnered with Shopify to focus on B2B expansion. We have been impressed by Shopify's innovation and investment in its B2B Capabilities, and when complimented with Portul, our B2B App for Shopify -- it's a winning combination!
