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Ewa Harmsen

Klantenservice e-mail contact Zilveren Kruis Achmea bij Zilveren Kruis

Ewa Harmsen has been actively handling email inquiries and customer queries via WhatsApp at Zilveren Kruis Achmea's customer service division since 2017.

Ewa aspires to transition into chat and potentially webcare services, utilizing her strong sense of customer service and communication skills. However, she does not handle customer inquiries over the phone.

Her specialties include automation, administrative processes, archiving, quality control, and being a native speaker of both Dutch and Swedish.

Ewa's educational background encompasses studies in HAVO at Goois Lyceum, Automatiseringsmedewerker Informatievoorziening at ECABO, Windows NT at In company, and other relevant courses.

She has worked in various capacities in organizations such as Zilveren Kruis, Unamic/HCN, CanalDigitaal, Zonnehuis Zuidhorn, and Bestuursbureau Pensioenfonds PNO Media, gaining experience in administration, automation, and network management roles.

Additionally, Ewa has pursued a year-long course in hand weaving at Folkhögskolan Hemse in Sweden.

Ewa Harmsen
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Location

Almere, Flevoland, Netherlands