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Farah Faisal

Sr UX Research Manager at PayPal

Farah Faisal is a skilled Qualitative User Experience Researcher based in San Francisco, CA, with over 11 years of experience. Her expertise lies in managing and conducting a wide range of user research projects utilizing formative and evaluative methods. With a background in high-tech, she is adept at delivering actionable and timely results. Currently serving as the Manager of UX Research at PayPal, Farah oversees a team working on projects related to Venmo, Platforms, and Rapid Research. She is on the lookout for a new role in a collaborative setting that would allow her to leverage a mixed methods approach to gather insights. Farah's educational background includes a degree in MSI with a focus on Human-Computer Interaction from the University of Michigan's School of Information, as well as a BSE in Computer Science from the University of Michigan. Her past professional roles include Senior UX Research Manager, Manager of UX Research, and Senior UX Researcher at PayPal, along with positions as Principal UX Researcher at Macy's, User Researcher at Bing (Microsoft), and internships at Microsoft's Security UX division and the Library of Congress.

Farah Faisal
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Location

San Francisco Bay Area