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Filip Clarys
Filip Clarys Consult : Independent co-creator, developing organisations, teams and individuals. Driven by Imagination and Authenticity.
Professional Background
Filip Clarys is a highly experienced professional in the finance and consultancy sectors, possessing a wealth of knowledge in driving significant change programs within organizations. With an impressive career trajectory, Filip has specialized in transforming banking operations and enhancing customer experiences through innovative practices. From his early days in Romania to his influential roles in Belgium, he has continually focused on melding technology with personal customer service. Filip's experience spans from management positions in retail banking to independent consulting, where he leverages his expertise to help organizations thrive.
Beginning his career at ING Romania between 2004 and 2006, Filip played a vital role in establishing the ING retail bank network, laying a foundation that would enhance financial accessibility for clients. Upon returning to Belgium, he focused on developing a competence center approach for professional loans from 2006 to 2010, alongside pioneering a streamlined online module for consumer loans, marking a significant step toward digital banking solutions.
In the period between 2011 and 2018, Filip took on a more hands-on role in (re)organizing branch and sales networks. He was committed to creating a banking experience that prioritized both proximity – accessibility to clients – and proactivity – anticipating customer needs. Under his guidance, ING Belgium has experienced a transformative evolution in its retail lending and professional banking services.
Since September 2018, he has been responsible for developing a growing network of franchised ING branches following the integration of Record Bank. His role includes coaching and guiding teams towards sustainable business practices, ensuring products and services align with customer expectations and market demands. As of November 2020, Filip transitioned to an independent consultancy role, where he offers tailored solutions to organizations, teams, and individuals keen on achieving growth and sustainability.
Education and Achievements
Filip Clarys is academically well-versed, having acquired multiple master's degrees that empower his professional pursuits. His first master’s degree in Marketing was obtained from TIAS-Tilburg University, equipping him with the foundational skills in market analysis and consumer behavior essential for effective business strategies.
He furthered his education at KU Leuven and Tilburg University, obtaining a Master’s degree in Organizational Psychology and Education Sciences, which underscores his competencies in understanding human behavior in organizational settings. This degree provided him with deeper insights into change management and team dynamics, aspects he has effectively applied in his professional career.
Moreover, Filip's education in Psychology and Educational Sciences from KU Leuven has contributed to his holistic understanding of educational practices and organizational change. The combination of these educational pursuits has positioned him uniquely in the fields of change management and human resources, enabling him to impact both organizational growth and employee development positively.
Key Contributions and Impact
Throughout his career, Filip has made significant contributions to various organizations, focusing on sustainable development and operational excellence. As the National Head of Independent Network at ING Belgium, he played a crucial role in shaping strategies that fostered a collaborative environment amongst financial professionals. His emphasis on imagination and authenticity as core values have resonated throughout his professional engagements.
He has displayed a deep commitment to contributing to the broader community as a member of various high-impact boards and organizations. Notably, his leadership at Film Fest Gent and as a founding board member of Start Your Business VZW reflect his passion for cultural enrichment and supporting entrepreneurship. His service on the boards of ING Lease and ING Car Lease further demonstrates his extensive expertise in the finance sector.
In his independent consultancy, Filip engages with organizations looking to foster sustainable business practices, particularly in the non-profit and cultural sectors. He applies his innovative mindset to develop concepts that facilitate real change, focusing on essential drivers like colleague development, customer centricity, and building long-lasting profitable businesses.
Overall, Filip Clarys embodies a potent blend of strategic insight and practical application, making him a sought-after consultant and a respected leader in both the banking and consultancy spheres. His ongoing dedication to professional development and sustainable practices continues to influence those around him positively. As an advocate for real customer-focused solutions and supportive work environments, Filip champions a holistic approach to business that blends empathy with effectiveness, showcasing the profound impact one individual can have in transforming organizational cultures and practices.
