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Frannelys Diaz

Director of Customer Engagement

Frannelys Diaz is a professional with a deep-rooted passion for the beauty industry that stemmed from her childhood experiences at her mother's salon.

She pursued her interest in skincare further by earning a Bachelor's degree in Business Management from Cazenovia College, discovering her calling in the skincare sector through her education.

Her dedication to the field led her to enroll at Christine Valmy International school for Esthetics Skincare & Makeup, one of New York City's premier esthetician schools.

Frannelys honed her skills at Sephora, where she excelled in conducting brand trainings, boosting sales, delivering esthetician treatments, and educating colleagues on new beauty products.

With a profound enthusiasm for assisting clients in enhancing their skin quality, Frannelys transitioned to offer personalized skincare solutions at HelloAva's tech-driven platform.

She previously held the position of Director of Customer Engagement at HelloAva, demonstrating her expertise in fostering strong customer relationships and improving engagement.

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Location

New York, New York