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Franziska Hemmi
Erfolgreiche Menschen konzentrieren sich auf Chancen, alle anderen nicht
Professional Background
Franziska Hemmi is a seasoned professional whose approach to work transcends the conventional definition of a job; she embodies her passion and commitment to the field of organizational development and change leadership. With an extensive career in project management, consultancy, and organizational culture, she has contributed significantly to the transformation and improvement of business processes in various capacities at Swisscom Schweiz AG.
Her journey began as a Product Owner at Swisscom Mobile AG, where she laid the foundation for her deep understanding of customer needs and service delivery. This role paved the way for her later positions, including Project Manager and Consultant in the Customer Care division, where she honed her skills in customer relationship management and cultural development. Her insight into team dynamics and operational efficiency led her to her role as a Business Consultant, focusing on customer relationship and culture development within the organization.
Continuing to ascend within Swisscom, Franziska took on the role of Change Consultant Manager, where she was instrumental in guiding teams through transitions, reinforcing a thriving organizational culture, and advocating for behavioral change. In her current role as Projektmanager in the Service Improve Management sector, she applies her vast knowledge and experience in improving service delivery processes, emphasizing client satisfaction and organizational success.
Franziska's belief that true excellence goes beyond merely being 'good enough' is reflected in her commitment to continuous improvement and her proactive approach to challenges and opportunities. Her work exemplifies the idea that successful individuals focus on possibilities while driving their teams towards achieving their full potential.
Education and Achievements
Franziska Hemmi boasts an impressive educational background that enhances her professional qualifications. She has earned several certifications and studies that have equipped her with the essential skills required for her roles in organizational development and project management.
Franziska completed the CAS in Organizational Development & Change Leadership at the IKF Institut für Kommunikation und Führung, where she learned advanced theories and practices related to organizational change and leadership dynamics. Her pursuit of further knowledge led her to study Agil Thinking & Habits at Swisscom, which emphasizes the importance of agility in today’s fast-paced business environment.
Furthermore, she is a certified Marketing Specialist through the Swiss Marketing Academy GmbH, where she acquired valuable insights into marketing strategies and customer engagement, crucial for her subsequent roles in business consultancy. She holds a Federal Diploma as a Specialist in Organizational Management from the IFA Weiterbildung AG in Zürich, which attests to her advanced understanding of organizational structure and efficiency. Additionally, she has also completed her studies as a Project Assistant at IPMA Level D in Project Management through SPOL AG.
Franziska’s scholarly pursuits reflect her dedication to professional growth and development, ensuring she remains at the forefront of industry developments and methodologies that can impact her approach to managing projects and leading teams effectively.
Personal Philosophy and Vision
Franziska is driven by a compelling philosophy that underlines her professional ethos: "I do not just do a job; I live my work with passion and love what I do." This profound commitment manifests itself in her determination to reject mediocrity and continuously strive for excellence.
Her belief that satisfaction stems from exceeded expectations aligns closely with her professional practices, where she not only meets her clients' and stakeholders' needs but also aims to enthuse and inspire those she works with. This commitment to creating 'enthusiasm and engaged recommendations' is a key differentiator in her professional journey, allowing her to build strong networks and foster collaboration across teams and organizations.
Moreover, Franziska firmly asserts that successful people are those who concentrate on opportunities; her insights have made her an invaluable asset in leadership and consultancy roles, as she consistently seeks to identify and leverage new possibilities for growth and excellence within organizations.
Overall, Franziska Hemmi is a powerful advocate for change and development, not just within Swisscom but within the larger professional community she influences. Her career exemplifies a blend of passion, commitment, and strategic thinking, making her a respected figure in the fields of organizational development and project management.
