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Fredrik Klercker

Director VMO & PI EMEA at COPC Inc. Global leaders in CX, improving Service Journeys for leading brands across the world!

Fredrik Af Klercker is the Director of Vendor Management & Performance Improvement practice for Europe, Middle East, and Africa (EMEA) at COPC Inc.2 He is a key figure in the company's leadership, focusing on improving service journeys for leading brands across the globe.34

As part of COPC Inc., a global leader in customer experience (CX) management, Fredrik's role involves:

  1. Overseeing vendor management strategies in the EMEA region
  2. Implementing performance improvement practices
  3. Conducting training sessions on best practices in managing outsourced services3

Fredrik is known for his expertise in:

  • Customer experience optimization
  • Vendor management
  • Performance improvement consulting
  • Training and development in CX operations

His LinkedIn profile highlights his professional approach and leadership skills, with one recommendation describing him as "a genuine and professional leader" who successfully led organizations through challenging transformations to accelerate sales and collaboration.2

At COPC Inc., Fredrik contributes to the company's mission of helping organizations optimize their operations for superior service delivery across various industries, including telecommunications, finance, healthcare, and retail.1

Highlights

Feb 3 · contactout.com
COPC - Company Profile & Staff Directory | ContactOut

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Fredrik Klercker
Fredrik Klercker, photo 1
Fredrik Klercker, photo 2
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Location

Stockholm, Sweden