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Gagan Singh
Money for Mid Market @ Intuit | Ex Uber, Linkedin, Paypal
Professional Background
Gagan Shah is a seasoned professional with over 20 years of extensive experience in developing products, enhancing user engagement, and cultivating leadership within some of the most dynamic technology sectors. Currently serving as the Head of Product for Merchant Experiences at Intuit, Gagan is dedicated to creating innovative solutions that empower millions of small businesses and self-employed professionals to receive payments more efficiently. His strategic vision and robust industry insights have made significant contributions towards building user-friendly, AI-powered platforms that facilitate financial prosperity on a global scale.
Gagan’s expertise spans various industry segments including marketplace dynamics, machine learning, artificial intelligence, social networks, and payment processing. The breadth of his experience is a testament to his capability in navigating complex challenges and delivering products that resonate with diverse consumer needs.
At Intuit, he is committed to harnessing technology and customer feedback to design products that not only meet current demands but also anticipate future needs in a rapidly evolving marketplace. By fostering a culture of innovation and experimentation, Gagan ensures that his teams are equipped to drive significant improvements in customer experience while remaining true to the company's core values.
Prior to his current position, Gagan held several prominent roles, including the Head of Product for Money Products aimed at Mid-Market Businesses at Intuit, and significant leadership positions at Uber, LinkedIn, and PayPal. His broad experience with various product teams has shaped his holistic understanding of product life cycles and market strategies, thus enabling him to effectively lead and inspire teams towards achieving shared objectives.
Education and Achievements
Gagan’s educational background is rooted in design and business innovation. He earned a Bachelor of Design in Product Design at the prestigious Indian Institute of Technology in Guwahati, focusing on developing products that marry aesthetics with functionality. Following his undergraduate studies, Gagan pursued an MBA in Marketing and Innovation from the Indiana University - Kelley School of Business, where he honed his skills in creating market-aware products and innovative business strategies.
His academic foundation, coupled with practical industry experience, has empowered him to leverage design thinking and data-driven insights in product development.
Throughout his career, Gagan has been recognized for his innovative approaches and has contributed to numerous successful product launches that have had a substantial impact on the market. As a leader, he is focused on nurturing talent and encouraging creative problem-solving among his teams, ensuring that the next generation of leaders in the tech industry are well-prepared to tackle future challenges.
Notable Achievements
Gagan’s accomplishments are characterized by a strong track record in product management and leadership. In his role at Intuit, Gagan has played a pivotal role in creating a streamlined user experience and fostering a compliant and efficient payment processing framework that caters specifically to the needs of small businesses and self-employed individuals. His collaborative approach and ability to harness creative energy from his teams have resulted in numerous successful product innovations.
Previously, as the Head of Product for Driver Growth at Uber, Gagan was instrumental in implementing growth strategies that increased user engagement and optimized the driver experience. His time at LinkedIn as a Senior Product Manager allowed him to influence messaging functionality, enhancing user connectivity on the platform.
At PayPal, he held senior roles that further solidified his expertise in payment solutions, actively contributing to both consumer apps and digital goods management, pioneering approaches that other companies have sought to replicate.
Achievements
Highlights
Only the purity of google docs, daily stand ups and email.
Aunty-gate. He should have called her 'my first cousin once removed'. Then they would surely have believed him. Right?
TWIMC: Propose better policies to win.
