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Gala Samokieszyn

Customer Success Program Manager at ESG (Customer Success as a Service®️)

Gala Samokieszyn is a seasoned professional in the field of Customer Success, currently serving as the Head of Executive Sponsorship at ServiceNow, where she focuses on global industries and strategic growth. Her expertise encompasses a wide range of areas including Customer Success, SaaS, Account Management, Hospitality, and Project Management.3

In addition to her role at ServiceNow, Gala is also an Advisor for the Customer Experience Certification Program at Seton Hall University, a position she has held since September 2024.1 She has contributed to various discussions and publications related to customer experience and success strategies, indicating her active engagement in shaping best practices within the industry.2

Gala's professional background reflects a strong commitment to enhancing customer experiences and driving success through effective leadership and strategic planning.

Highlights

Aug 7 · linkedin

I'm #hiring 2 roles on my team at ServiceNow!

Customer Engagement Manager, Strategic Accounts 👉 Do you love collaborating cross-departmentally and developing new strategies and processes for a global business? 👉 Are you eager to hear from our customer's on this business needs, challenges, and objectives, and strategically plan how to address those needs? 👉 Does using GIFS in your day-to-day team chat as a means to communicate resonate with you?

🤗 Apply via the link in the comments!

Executive Sponsorship Portfolio Manager 👉Do you like working with senior leadership to help drive global impact? 👉Does data help inform your business decisions and strategic direction? 👉Do you like to feel challenged and supported by your team around you?

🤗 Apply via the link in the comments!

Related Questions

What are some key achievements of Gala Samokieszyn in her role at ESG?
How does Gala Samokieszyn approach empathetic service in customer success?
What specific strategies does Gala Samokieszyn use in her work at ESG?
How has Gala Samokieszyn's experience in hospitality influenced her approach to customer success?
What is Gala Samokieszyn's role at Seton Hall University, and how does it complement her work at ESG?
Gala Samokieszyn
Gala Samokieszyn, photo 1
Gala Samokieszyn, photo 2
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Location

Raleigh, North Carolina, United States