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Gaurav Sharma
Manager - Digital Transformation - RPA, AI, ML at HCL Technologies
Gaurav Sharma is an IT professional with over 9 years of experience in Program and Project Management, specializing in RPA COE setup, Infrastructure planning, Governance, and Advisory setup.
Experienced in End to End RPA Project and people management, Pre-sales, Bid Management, Consulting, Project Transitions, clients relationship management, Business Analysis, and AI/ML practice setup.
Skilled in direct interaction with Business Stakeholders and End Users Product Owners, Scrum Master, and Business SMEs ensuring successful RPA Project delivery and people management.
Proficient in Technical People Recruitment and Onboarding, Robotic Process Team Setup, RPA SDLC & STLC Process implementation on Agile Model, Estimations, Cost Benefits Analysis, and various project management aspects.
Extensive experience in analyzing Business Requirement Documents, Functional specifications, and Technical Specifications, along with pre-sales, bid management, and exposure to SDLC integration with QA methodology.
Specialized in Healthcare and Telecom Domains focusing on Clinical Investigations, Insurance, Fraud Analysis, Financial Transactions, OSS-BSS Service Assurance, Billing, rating, and provisioning areas.
Hands-on experience with tools like HP Quality Center, Motive workflow Builder, MS Visio, SOAP UI, DBviz, UiPath, Work Fusion RPA, Visual Studio, SQL Server, and JIRA.
Experienced in TCP Estimation and Impact Analysis of Change Requests, along with preparing projects plans, test plans, use case designs, and implementation on V-model and Agile methodology based projects.
Currently serving as a Manager of Digital Transformation specializing in RPA, AI, and ML at HCL Technologies, previously held the role of Delivery Manager - RPA (Sr. IT Quality Analyst) at UnitedHealth Group and worked as an IT Professional at Tech Mahindra.

