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Gav Barang
999 Product & Programme Manager at BT
Professional Background
Gav Barang is a dedicated and passionate professional with a wealth of experience in consumer vulnerability and community support. Having spent over 15 years as BT’s Vulnerability Manager, Gav has showcased his commitment to helping vulnerable consumers through various initiatives and programs. Currently, he serves as the 999 Product & Programme Manager at BT, where he continues to drive positive change within the Emergency Services sector. His extensive background highlights not only his leadership skills but also his ability to implement effective programs that enhance customer experience and societal impact.
Throughout his career, Gav has taken the lead on numerous important initiatives aimed at supporting those in need. As a seasoned speaker on the vulnerability circuit, he has represented BT on high-profile platforms, including the Prime Minister's Dementia Friendly Communities Champion Group and the National Mental Capacity Forum. His role in these groups has focused on raising awareness around issues such as scams and identity theft, helping to foster a more informed and resilient community.
Gav's responsibility for coordinating fraud prevention campaigns demonstrates his proactive approach to safeguarding vulnerable communities. Furthermore, his recognition as the first recipient of BT Consumer's prestigious Chairman’s Awards in 2014 underscores his dedication to using the power of communications to create a better world. His accolades don't stop there; he also received the Chairman's Team Award in 2015 for significantly improving customer experience and making a positive impact on society. These achievements highlight Gav's unwavering commitment to excellent service and ethical practice.
In addition to his occupational achievements, Gav has an impressive background in event management. His role as a Games Maker Team Leader during the London 2012 Olympics allowed him to demonstrate his leadership capabilities while ensuring that every spectator, athlete, and dignitary enjoyed a fantastic experience. Gav has also lent his organizational skills to the Paralympics World Cup and various Football in the Community programmes, further exemplifying his belief in the power of sport and community engagement.
Education and Achievements
Gav’s educational background supports his professional journey, equipping him with the skills and insights necessary to thrive in his roles. While specific details of his formal education were not provided, his career accomplishments reflect a deep understanding of consumer needs and a strong foundation in communication strategies. This strategic mindset has undoubtedly played a significant part in his ability to lead and implement programs effectively.
Beyond his professional accolades, Gav is deeply passionate about volunteering. He has made it his mission to support elderly and vulnerable populations, particularly through fundraising efforts. His determination to give back to the community was palpable when he raised over £2,000 for homeless charities in 2019. This initiative showcases his commitment not just to his professional duties but to humanity at large. Gav is also deeply invested in mentorship, offering guidance and inspiration to young people from deprived backgrounds. This reflects his desire to bridge the gap for those faced with difficult circumstances, including his work mentoring a young ex-prisoner to help them reintegrate into society successfully.
In every aspect of his career and personal life, Gav Barang exemplifies a commitment to service, community, and positive social impact. He continues to inspire those around him through his actions and dedication to lifting others as he climbs.
Achievements
- Chairman's Awards, BT (2014): Recognized for using communication to improve lives and support vulnerable consumers.
- Chairman's Team Award, BT (2015): Honored for enhancing customer experience and contributing positively to society.
- Games Maker Team Leader, London 2012 Olympics: Led teams to ensure an excellent experience for attendees and participants during the famed international event.
- Public Speaker on vulnerability topics: Served on boards and committees focused on mental health and fraud prevention, reinforcing his position as an expert in consumer protection.
- Fundraiser for Homeless Charities (2019): Raised over £2,000 to support vulnerable populations in need of housing and resources.
- Mentorship: Actively mentors young individuals, particularly ex-prisoners, aiding in their transition back to society and helping them pursue new opportunities in life.
tags':['Vulnerability Manager','999 Product & Programme Manager','BT','Dementia Friendly Communities','National Mental Capacity Forum','Fraud Prevention','Customer Experience','Games Maker','Sports Event Management','Community Engagement','Volunteerism','Mentorship','Social Impact','Homeless Charities','Youth Support'],
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
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Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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