Sign In

Geoff Green

Managing Director, Mortgage and Lending at Salesforce

Professional Background

Geoff Green currently holds the esteemed position of Global Head for Mortgage and Lending at Salesforce, a leading global customer relationship management (CRM) platform. In his role, Geoff collaborates with premier financial services organizations, which include banks, non-bank lenders, credit unions, community development financial institutions (CDFIs), and wealth management firms. His multifaceted responsibilities span various global regions and cover sectors such as mortgage, consumer lending, and the dynamic fintech ecosystem. Geoff plays a pivotal role in shaping Salesforce's global perspective, developing go-to-market strategies, facilitating partner community engagements, and prioritizing initiatives within the fintech ecosystem specific to the mortgage and lending industries.

Previously, Geoff made a significant impact as an executive with the Federal Housing Administration (FHA). During a challenging period marked by the 2008 housing crisis, Geoff served as the voice of the customer and became the principal advocate for enhancing service delivery. He led the FHA’s transformational efforts, which were crucial as the agency navigated through an unprecedented situation where one in three loans in the U.S. was backed by FHA. Under Geoff's stewardship, the FHA achieved a remarkable milestone by securing $1 trillion of mortgage insurance on its books for the first time in history.

The FHA Transformation Program that Geoff spearheaded aimed at modernizing the administrative and financial services IT environment. This initiative enhanced the agency's capacity to manage and mitigate counterparty risk across its various insurance programs. The transformation not only streamlined operations but also minimized the exposure of FHA’s Insurance Funds by significantly improving risk detection, fraud prevention, and crucial data capture at the front-end of the loan lifecycle.

In addition to his influential roles at FHA, Geoff previously directed the operations of the Small Business Administration (SBA) during a time of national crisis, particularly during Hurricanes Katrina, Rita, and Wilma. Through the application of lean management techniques, Geoff ensured that critical business processes were repaired, resulting in significant improvements in customer service delivery. His efforts contributed to the processing of over 420,000 disaster applications, disbursing more than $10 billion in disaster loans during the Gulf Coast storms.

With over 25 years of extensive experience in the financial and consulting sectors, Geoff has also held senior leadership roles in various renowned organizations. He served as a Vice President at Oracle, where he managed strategy, solutions, and business development across multiple lines of business. Additionally, he was a Managing Director at the Phase One Consulting Group, where he led a multi-million dollar portfolio focused on financial services, social infrastructure, and innovation practice areas. Earlier in his career, he gained valuable insights as an Associate at Booz Allen Hamilton.

Education and Achievements

Geoff Green holds a Master of Public Administration (MPA) degree from the prestigious Maxwell School of Citizenship and Public Affairs at Syracuse University. His commitment to education began at Ithaca College, where he earned a Bachelor of Arts (BA) in Politics while also showcasing his athletic prowess as a linebacker on the college football team. His educational background has equipped him with the analytical and leadership skills necessary to excel in his various professional endeavors.

Organizations

Throughout his illustrious career, Geoff has been an active member of numerous esteemed organizations. At Salesforce, he has held various roles, including Managing Director and Senior Director for Global Digital Transformation & Industry Solutions. He was also an integral part of the ALSforce community within Salesforce, contributing to innovative initiatives and promoting inclusivity within the tech industry.

Geoff's expertise in the public sector is highlighted by his position as the former Chairman of the Federal Executive Council for the IT Alliance for Public Sector at the Information Technology Industry Council. In his previous roles, he served as a Vice President for Business Development at Oracle Public Sector, as well as a Board Member at StreamLink Software.

His contributions to the FHA are noteworthy; he served as the Chair of the FHA Transformation program and was an advisor to the Secretary at the U.S. Department of Housing and Urban Development (HUD). As part of his commitment to disaster response, Geoff assumed the role of Staff Director for the Accelerated Disaster Response Initiative at the SBA, ensuring effective and timely assistance to those affected by disasters.

Geoff has also been integral to the analytical and oversight processes at the U.S. Government Accountability Office, utilizing his expertise both

Highlights

May 18 · linkedin

Please take a minute and watch this! Salesforce's very own Brooke Eby was on the Today Show this am, discussing how she faces #ALS with heart and humor.   I am not sure the term #trailblazer does Brooke justice. She is beyond inspirational, and beyond courageous. Brooke is beyond words.

On behalf of everyone involved in the #ALS fight, thank you very much for the class, dignity, heart and humor that you bring to your fight with #ALS. The world is better for it.

Related Questions

How did Geoff Green's experience at the Federal Housing Administration shape his approach to leading the mortgage and lending initiatives at Salesforce?
What innovative strategies has Geoff Green implemented to enhance customer service delivery in the financial services sector?
In what ways has Geoff Green leveraged his educational background to influence his professional career in public administration and financial services?
How did Geoff Green navigate the challenges faced by the Federal Housing Administration during the 2008 housing crisis?
What lessons can other leaders in financial services learn from Geoff Green's approach to managing disaster response initiatives at the Small Business Administration?
Geoff Green
Add to my network

Location

Vienna, Virginia, United States