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Gerri Martin-Flickinger

chief technology officer & evp at Starbucks

Gerri Martin-Flickinger is a prominent technology executive known for her significant contributions to Starbucks as the Executive Vice President and Chief Technology Officer (CTO) from 2015 until her departure in December 2021. During her tenure, she played a crucial role in transforming Starbucks into a technology-driven company, leading initiatives such as mobile ordering, artificial intelligence integration, and supply chain automation.13

Career Background

  • Education: Martin-Flickinger holds a Bachelor of Arts in Computer Science from Washington State University.3
  • Early Career: She began her career at Chevron Corporation, where she held various senior positions over an 11-year span. She then transitioned to technology leadership roles at McAfee, VeriSign, and Adobe.36
  • Adobe: Before joining Starbucks, she served as Senior Vice President and Chief Information Officer at Adobe from 2006 to 2015, where she was instrumental in Adobe's shift to a cloud-based business model.12

Contributions at Starbucks

At Starbucks, Martin-Flickinger led the modernization of the company's technology infrastructure, implementing innovations that enhanced customer experience and operational efficiency. Her leadership helped develop industry-leading technologies such as:

  • Mobile Order and Pay: Streamlining the ordering process for customers.
  • AI Enablement: Integrating artificial intelligence into various business functions.
  • In-store Technologies: Enhancing the customer experience within physical locations.14

Post-Starbucks Roles

After leaving Starbucks, Martin-Flickinger joined the boards of several organizations, including Charles Schwab and Ellucian. She continues to leverage her vast experience in technology transformation and digital innovation.23

Recognition

Throughout her career, Martin-Flickinger has received numerous accolades for her leadership in technology. Notably, she was recognized as the Digital Enterprise Innovator of the Year by the Millennium Alliance in 2021 and named CIO of the Year by the Silicon Valley Business Journal in 2015 for her work at Adobe.35

Overall, Gerri Martin-Flickinger's extensive background in technology leadership and her impactful role at Starbucks underscore her influence in driving digital transformation within major organizations.

Highlights

Apr 7 · reignfc.com
OL Reign Legend: Gerri Martin-Flickinger – Executive Vice ...
Mar 1 · ellucian.com
Ellucian Appoints Transformational Technology Leader Gerri Martin ...
Starbucks's Gerri Martin-Flickinger - MIT Sloan Management Review
Starbucks's Gerri Martin-Flickinger - MIT Sloan Management Review
Dec 10 · consumergoods.com
After 6 Years as CTO, Gerri Martin-Flickinger to Leave Starbucks
Starbucks Names Gerri Martin-Flickinger Chief Technology Officer

Related Questions

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Gerri Martin-Flickinger
Gerri Martin-Flickinger, photo 1
Gerri Martin-Flickinger, photo 2
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Location

Greater Seattle Area