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Giovanni Ragosa

Advisory Solution Consultant at ServiceNow

Giovanni Ragosa is an Advisory Solution Consultant at ServiceNow, where he leverages his expertise in technology and IT solutions. He has a solid background in various IT domains, particularly in Software Defined Storage and New Media technologies. Giovanni has worked with several major IT companies, showcasing his versatility and commitment to the field of technology.2

In addition to his professional role, Giovanni is recognized as a technology enthusiast, actively engaging with the community and contributing to discussions related to customer service management and other ServiceNow solutions.2 His educational background includes studies at Università degli Studi Roma Tre, further solidifying his knowledge base in the industry.2

Giovanni's contributions are particularly noted in forums and articles related to ServiceNow, where he shares insights on implementing features like Agent Assist within customer service management environments.1

Highlights

Dec 24 · servicenow.com
Agent Assist for Customer Service Case Types - ServiceNow
Agent Assist for Customer Service Case Types - ServiceNow
Nov 23 · servicenow.com
How to create a case on behalf of others - ServiceNow Community

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Giovanni Ragosa
Giovanni Ragosa, photo 1
Giovanni Ragosa, photo 2
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Location

Rome Area, Italy