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Hanna Ennis
Customer Success Leader | Onboarding Professional | Operations | Open to Opportunities
Professional Background
Hanna Ennis is a dynamic and passionate business professional with over five years of valuable experience in the technology consulting sector. As an advocate for servant leadership and innovation, Hanna has successfully transitioned through various roles at Salesloft, where she began as a Consultant and ultimately rose to Senior Manager, Consulting Services. This journey reflects her ability to adapt, lead, and create impactful processes aimed at enhancing customer experiences and operational efficiencies.
In her role at Salesloft, Hanna demonstrated a steadfast commitment to delivering value to clients. She was instrumental in developing new Statements of Work (SoWs) tailored for an expanding customer base, which significantly improved project clarity and client relations. Impressively, she increased delivery margins by 30% and propelled Services Bookings from an initial $0M to an impressive $16M, marking a phenomenal growth trajectory for the company. Her contributions not only underscore her strategic thinking but also her knack for leadership and mentorship, where she actively hired and mentored both individual contributors and up-and-coming leaders within her team.
Hanna's approach to leadership embodies authenticity, open communication, and a customer-first mindset, all of which have been essential in transforming the consulting services offered at Salesloft into a flourishing business segment. She prides herself on being a team player who thrives on collaboration and the sharing of innovative ideas with her colleagues.
Education and Achievements
Hanna's educational journey laid a solid foundation for her impressive career in business and consulting. She earned her Bachelor of Science (BS) degree in Sport Management, alongside a minor in Business from Georgia Southern University. This academic background not only honed her understanding of management principles but also equipped her with the business acumen necessary for success in her professional endeavors.
Throughout her career, Hanna has participated in various roles that allowed her to refine her skills in customer relations, account management, and project delivery. Prior to her success at Salesloft, she held positions such as Manager of Professional Services and Account Manager at distinguished companies like Hodges-Mace, LLC and Level 3 Communications. Each of these roles contributed to her comprehensive understanding of the technology and service delivery landscapes, positioning her as a well-rounded professional.
Personal Journey and Interests
In 2021, Hanna made a significant life transition by moving to Colorado, taking advantage of the shift to remote work. This relocation not only allowed her to embrace her love for the great outdoors but also provided her with a newfound creative inspiration. Colorado's stunning landscapes serve as a backdrop for her passion for hiking, skiing, and the vibrant culture of live music, particularly at iconic venues like Red Rocks Amphitheater. These experiences contribute to a balanced lifestyle that rejuvenates her spirit and fosters innovative thinking in her professional role.
Hanna's interests extend beyond the outdoors and music; she possesses a deep appreciation for travel, exploring new cultures, and engaging with diverse environments. This global perspective enhances her ability to connect with clients and colleagues alike, enriching her contributions to any organization she becomes a part of. As she looks forward to her next adventure, both personally and professionally, her enthusiasm and positive outlook promise exciting prospects in her journey ahead.
Conclusion
With a proven record of success in business and a genuine passion for innovation and leadership, Hanna Ennis is poised for her next significant opportunity. Her unique blend of experience, education, and personal interests makes her a desirable candidate for organizations seeking forward-thinking, customer-centric solutions. As she navigates her next career phase, Hanna's dedication to growth, both personally and professionally, is sure to lead to remarkable achievements. Young leaders and aspiring professionals can find a source of inspiration in Hanna, who exemplifies how authenticity, innovation, and a customer-first approach can drive success in the competitive landscape of today’s business world.
