Suggestions
Hanna Ennis
Customer Success Leader | Onboarding Professional | Operations | Open to Opportunities
Professional Background
Hanna Ennis is a dynamic and passionate business professional with over five years of valuable experience in the technology consulting sector. As an advocate for servant leadership and innovation, Hanna has successfully transitioned through various roles at Salesloft, where she began as a Consultant and ultimately rose to Senior Manager, Consulting Services. This journey reflects her ability to adapt, lead, and create impactful processes aimed at enhancing customer experiences and operational efficiencies.
In her role at Salesloft, Hanna demonstrated a steadfast commitment to delivering value to clients. She was instrumental in developing new Statements of Work (SoWs) tailored for an expanding customer base, which significantly improved project clarity and client relations. Impressively, she increased delivery margins by 30% and propelled Services Bookings from an initial $0M to an impressive $16M, marking a phenomenal growth trajectory for the company. Her contributions not only underscore her strategic thinking but also her knack for leadership and mentorship, where she actively hired and mentored both individual contributors and up-and-coming leaders within her team.
Hanna's approach to leadership embodies authenticity, open communication, and a customer-first mindset, all of which have been essential in transforming the consulting services offered at Salesloft into a flourishing business segment. She prides herself on being a team player who thrives on collaboration and the sharing of innovative ideas with her colleagues.
Education and Achievements
Hanna's educational journey laid a solid foundation for her impressive career in business and consulting. She earned her Bachelor of Science (BS) degree in Sport Management, alongside a minor in Business from Georgia Southern University. This academic background not only honed her understanding of management principles but also equipped her with the business acumen necessary for success in her professional endeavors.
Throughout her career, Hanna has participated in various roles that allowed her to refine her skills in customer relations, account management, and project delivery. Prior to her success at Salesloft, she held positions such as Manager of Professional Services and Account Manager at distinguished companies like Hodges-Mace, LLC and Level 3 Communications. Each of these roles contributed to her comprehensive understanding of the technology and service delivery landscapes, positioning her as a well-rounded professional.
Personal Journey and Interests
In 2021, Hanna made a significant life transition by moving to Colorado, taking advantage of the shift to remote work. This relocation not only allowed her to embrace her love for the great outdoors but also provided her with a newfound creative inspiration. Colorado's stunning landscapes serve as a backdrop for her passion for hiking, skiing, and the vibrant culture of live music, particularly at iconic venues like Red Rocks Amphitheater. These experiences contribute to a balanced lifestyle that rejuvenates her spirit and fosters innovative thinking in her professional role.
Hanna's interests extend beyond the outdoors and music; she possesses a deep appreciation for travel, exploring new cultures, and engaging with diverse environments. This global perspective enhances her ability to connect with clients and colleagues alike, enriching her contributions to any organization she becomes a part of. As she looks forward to her next adventure, both personally and professionally, her enthusiasm and positive outlook promise exciting prospects in her journey ahead.
Conclusion
With a proven record of success in business and a genuine passion for innovation and leadership, Hanna Ennis is poised for her next significant opportunity. Her unique blend of experience, education, and personal interests makes her a desirable candidate for organizations seeking forward-thinking, customer-centric solutions. As she navigates her next career phase, Hanna's dedication to growth, both personally and professionally, is sure to lead to remarkable achievements. Young leaders and aspiring professionals can find a source of inspiration in Hanna, who exemplifies how authenticity, innovation, and a customer-first approach can drive success in the competitive landscape of today’s business world.
Highlights
I can't believe it will be a year of 'funemployment' here soon.
Am I worried what recruiters will think about my gap year? Yes, as an American, I sure am. We typically don't do that like our European and Australian colleagues do.
I think if/when the question arises, I will be ready. It is simple really...
Traveling resets me. It humbles me. It reminds me of who I am at my core. It rejuvenates my gratefulness and overall outlook on just about everything. It's something school, online programs, or even a job cannot teach. I strongly believe that and IYKYK. 🛩
I was hopeful that the job market would have bounced back by now, but all good. I will be leaning on my amazing network to help me out, so be on the look out. Thank you in advance! ❤️
In the famous words of Rafiki....'it is time' to get back out there! Wish me luck!
🚀 LinkedIn Friends and Network,
I am officially on the hunt for my next professional role and chapter at a great company and could use your help!
🌟 I am on the lookout for a leadership role in Customer Success, Professional Services, Operations or Consulting.
🔍 What I Bring to the Table:
- Proven track record in crushing KPIs, increasing margin, project management, and developing leaders.
- 5 years of experience building and leading successful teams and business segments.
- Passionate about coaching, customer success, and driving business outcomes.
🚀 Why I'm Excited: I am eager to bring my skills and expertise to a dynamic team where I can help build new process, scale the business, and/or share my love for my customer first mentality. My background in Professional Services has equipped me with the skills to build amazing relationships and deliver white glove services to new and existing customers.
🙏 How You Can Help: Your support means the world to me! If you come across any exciting opportunities or if you have insights about companies in the Tech or Non-Profit space, please don't hesitate to reach out or connect me with the right people. Your recommendations and advice are invaluable. 🙏
📬 Contact Info: Feel free to message with me here on LinkedIn, or ping me for my personal email.
Thank you all for being a part of my professional journey! I am excited about the possibilities ahead and grateful for any help or connections you send my way.
#JobSearch #Leadership #CustomerSuccess #ProfessionalServices #Consulting #Operations #networking #nextchapter
People also viewed
Related People
Mesh is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Mesh centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.