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Hannah Clark Steiman
BPO Leader - President @ Peak Support - Exceptional CX & customer support for innovative companies
Hannah Clark Steiman is a highly accomplished professional in the outsourcing industry, serving as a key figure at Peak Support, a distinguished outsourcing partner known for providing top-tier customer support services.
With a robust team of over 2,000 members across 5 global locations, Peak Support ensures 24/7 support and high-touch management with a focus on quality service.
Hannah Clark Steiman boasts a stellar educational background, having pursued an MBA at MIT Sloan School of Management, an MA in Business and Economics Journalism from New York University, and a BA in History from Macalester College.
Her extensive professional experience includes holding prominent roles such as President, Chief Strategy Officer, Board Director, and Director of Marketing and Client Services at Peak Support, where she played a pivotal role in driving the company's success.
Prior to her tenure at Peak Support, she excelled as a Strategy and Innovation Consultant at Innosight, Communications Manager at the Clinton Global Initiative, Associate Editor at Inc. Magazine, Staff Writer at Forbes.com, and more.
Her expertise in the outsourcing industry, combined with a strong background in strategy, marketing, and journalism, underscores her ability to deliver exceptional results and drive innovation in customer support services.
Hannah Clark Steiman's commitment to excellence is evident through Peak Support's industry leadership, with accolades such as the highest Glassdoor rating in the BPO sector and 100% 5-star reviews on G2, showcasing the organization's unparalleled dedication to providing top-notch service to clients worldwide.
Through her leadership and strategic acumen, Hannah Clark Steiman has positioned Peak Support as a trailblazer in the outsourcing landscape, offering a comprehensive suite of services including Quality Assurance, Training, WFM, Business Analytics, and cutting-edge Tech & AI Solutions.
Clients laud Peak Support for its transformative impact, with testimonials highlighting the organization's exceptional talent, efficiency, and commitment to revolutionizing customer support experiences.
For businesses seeking to elevate their customer support operations and overcome the challenges of managing in-house teams, Peak Support under the guidance of Hannah Clark Steiman stands as a trusted partner for driving growth and enhancing service quality.
