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Hannah Zabarsky
Computer Science Student at Naugatuck Valley Community College
Professional Background
Hannah Zabarsky is a dynamic self-starter with a unique blend of technical expertise and a passion for enhancing customer experiences through technology. Her journey in the tech world showcases her ability to adapt and grow, making valuable contributions to each organization she has been a part of. Hannah's career encompasses a diverse range of roles, primarily in software engineering, where she has honed her skills in coding and development, as well as positions that emphasize customer engagement and experience.
At the start of her professional career, Hannah served as a Junior Ruby on Rails Developer at Launch Academy, Inc. This foundational role provided her with crucial development skills and an understanding of coding best practices. Following her time at Launch Academy, she moved on to work at EyeNetra as a Software Engineer, where she contributed to innovative projects aimed at improving healthcare accessibility through technology. This focus on technology's positive impact on people's lives underscores Hannah's commitment to creating excellent customer experiences.
Hannah later took her programming skills to Faster Agile, where she further developed her technical capabilities and participated in agile methodologies. Transitioning from a purely technical role, Hannah then took on the position of Engagement Coordinator at The TJX Companies, Inc. In this role, she harnessed her technical background to foster meaningful relationships with customers, ensuring they receive optimal service and support, bridging her love for technology with her interest in customer experience.
Moreover, Hannah's earlier experience as a Seasonal Sales Lead and Associate at Vans a Division of VF Outdoor gave her firsthand insight into customer interactions, providing a solid grounding in retail and customer service dynamics. This combination of experiences has made Hannah not only a skilled software engineer but also a professional who understands the nuances of customer expectations and engagement.
Education and Achievements
Hannah's educational journey is as diverse as her professional path. She began her studies in Computer Science at Naugatuck Valley Community College, where she developed a solid foundation in programming languages and software development principles. This academic background enabled her to pursue various software engineering roles efficiently and effectively.
In addition to her technical studies, Hannah also explored the field of Counseling Psychology at Lesley University. This unique blend of disciplines has equipped her with valuable insights into human behavior and communication, allowing her to approach customer experience from a place of empathy and understanding. She harnesses her knowledge from both fields to bridge the gap between technology and user experience, identifying ways in which technology can enhance human interactions.
Achievements
Throughout her career, Hannah Zabarsky has made significant strides in both the technology and customer service sectors. Her time in software engineering has not only equipped her with coding skills but has also solidified her reputation as a professional who is dedicated to her craft. Furthermore, her experience as Engagement Coordinator highlights her commitment to delivering high-quality customer service, ensuring that customers feel valued and connected to the brand.
Hannah's unique expertise lies in her ability to implement technological solutions that enrich customer experiences, making her a valuable asset to any team. She continually seeks to learn new technologies and methodologies to stay ahead in a rapidly evolving field, ensuring that her contributions are always aligned with industry trends and customer needs.
