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Hugo Froes

Product Operations Lead and Educator in Lisbon

Hugo Froes is the Head of Product Operations at OLX, a position he has held since November 2021. He is based in the Lisbon Metropolitan Area and has extensive experience in product operations and user experience design.

Professional Background

  • Current Role: As Head of Product Operations at OLX, Froes focuses on building effective product teams and enhancing operational efficiency within the organization. His leadership in this role involves overseeing product strategies and ensuring alignment with user needs.
  • Prior Experience: Before joining OLX, he worked at FARFETCH as both a Product Operations Principal and Lead from January 2020 to October 2021. His career also includes significant roles in UX design and strategy across various companies, including El Corte Inglés and multiple startups.

Academic Involvement

Froes is also an Invited Professor at IADE, where he teaches a masterclass on Human-Centered Design, reflecting his commitment to education and professional development in the field of digital product design.

Skills and Certifications

He holds certifications in Enterprise Design Thinking from IBM, showcasing his expertise in user-centered design methodologies. He is proficient in Portuguese, English, and Spanish, which enhances his ability to work in diverse environments.

Additional Contributions

Froes is a co-founder of UX Discuss, a platform aimed at promoting discussions around user experience practices. His involvement in various educational initiatives indicates his dedication to fostering knowledge sharing within the tech community.

Hugo Froes maintains an active presence on LinkedIn, where he shares insights related to product operations and user experience design .1

Highlights

Aug 27 · linkedin

Damn! Just had a huge answer to a question from John Cutler and I somehow clicked on the wrong button before sharing and lost the draft...

Sorry John... Maybe next time :P

Aug 27 · linkedin

Thought for the day: Science Fiction writers imagining the evolution of AI

Option 1: Humans reach a new level of evolution where AI becomes an integral part of their lives through a symbiotic relationship that takes us to new heights and unlocks new realms for us as a species.

Option 2: Machines evolve beyond our control and identify us as the biggest problem with world, thus working to eradicate the humans in an attempt to build a utopian and balanced world

REALITY:

  • Catfishing reaches new heights and we have no idea if the people we see online really exist.
  • Creativity and expressiveness of humans is taken over by machine and we are left with the mundane tasks that machines should be doing.
  • We find new ways to lie, cheat and fool others. Reality becomes a construct

At the end of the the day, the reality to me seems worse than anything we could have imagined. It's evolving the worst parts and it's taking away the best parts... um... really?

Related Questions

What are Hugo Froes' main responsibilities at OLX?
How did Hugo Froes transition from UX to Product Operations?
What is Hugo Froes' educational background?
What are some notable projects Hugo Froes has worked on at OLX?
How does Hugo Froes approach product operations in the automotive sector?
Hugo Froes
Hugo Froes, photo 1
Hugo Froes, photo 2
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Experience

Product Operations Lead at OLX Motors Europe (November 2021 - Present)
Invited Professor at IADE (April 2022 - Present)

Location

Lisbon Metropolitan Area