Sign In

Hyo Yeon

Partner - Mckinsey | Digital, Human Centered Design, Customer Experience

Hyo Yeon is a Senior Partner at McKinsey & Company, specializing in digital transformations across private and public sectors.3 She joined McKinsey as a partner, bringing extensive experience from senior leadership roles in specialist-design and digital-marketing firms.1

As a leader of McKinsey Digital Labs and McKinsey Design, Hyo oversees experience-design capabilities, builds global design teams, and works with clients on customer-experience challenges.1 Her expertise includes:

  1. Leading digital-transformation programs centered on customers and users
  2. Applying design-thinking methods to solve complex problems
  3. Using lateral-thinking approaches to reimagine customer experiences
  4. Applying behavioral science to drive innovation

Hyo serves clients across diverse industries, including financial services, telecommunications, healthcare, consumer goods, utilities, and chemicals.1 She facilitates innovation workshops for senior clients in many sectors, helping them balance customer needs with technology and business objectives to design and deliver high-impact products, services, and experiences.1

Her educational background includes a BA in Linguistics and Design from Stanford University. Hyo is known for her insights on the business value of design, having participated in McKinsey's research on the topic.4 She has been actively involved in promoting McKinsey's leadership in digital transformation services, as evidenced by her LinkedIn post about McKinsey being named a leader in The Forrester Wave™: Digital Business Transformation Services.2

Highlights

Dec 21 · mckinsey.com
Tapping into the business value of design - McKinsey & Company
Tapping into the business value of design - McKinsey & Company

Related Questions

What are some specific projects Hyo Yeon has led at McKinsey?
How does Hyo Yeon integrate design thinking into digital transformations?
What industries does Hyo Yeon primarily work with at McKinsey?
Can you share examples of how Hyo Yeon has helped clients improve customer experiences?
What are Hyo Yeon's key achievements in her role at McKinsey?
Hyo Yeon
Hyo Yeon, photo 1
Hyo Yeon, photo 2
Add to my network

Location

New Canaan, Connecticut, United States