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Jack Merrell
Transforming healthcare experience for LGBTQ2S+ and neurodivergent communities
Jack Merrell is the Vice President of Service Operations at PurposeMed. He has over eight years of experience leading teams in high-growth environments, emphasizing his role as a servant leader. His professional background includes developing complex teams and enhancing operational efficiency within organizations.1
Highlights
Last month I made the leap into healthcare joining the team at PurposeMed (Freddie & Frida) to scale the incredible work they do to deliver care to underserved communities. Providing affirming care for complex health issues is not easy, but it's essential to improving health outcomes. I'm delighted to be joining Dr. Husein Moloo, Amaan Banwait, Pete MacLeod and the entire team to grow our impact in the LGBTQ2S+ and neurodivergent communities and beyond!
After almost a decade building and scaling operational systems at Bench Accounting, I'm grateful to all the leaders, peers and direct reports who challenged and supported me to level up. Special mention to Brittany Hamilton—an outstanding leader and coach who pushed me and advocated for me like no-one else!
This month marks my first as Vice President, Operations at Bench Accounting! It also marks 8.5 years since I first joined Bench as an entry-level sales rep and 9 years since I moved to Vancouver from London—'just for a year(!)'. The journey has been both more challenging and more rewarding than I could have imagined.
As I reach this milestone in my career, I feel compelled to point to some of the invaluable coaches who supported my development to this moment. Rebecca Birkbeck showed me grit and determination when the problem feels insurmountable, Chris Berry taught me to pair my gut instincts with an obsession with data to make good decisions, and Ada Vaccaro (she/her) continues to demonstrate the most radical candour in the support of unlocking my leadership potential.
A special mention to Brittany Hamilton, who has been the most formative influence in the past four years and entrusted me with this team for the next little while. You exemplify what it means to be a responsible executive.
And to my new leadership team Jean-Philippe (JP) Durrios, Evan Birch, CPA, Kevin "KD" Dorsey, Prasad Sristi, Jenn (JB) Bouyoukos and Jared Jost—thrilled to be here alongside you all to deliver some major milestones for Bench!
