Suggestions
Jake Tamarkin
Chief Executive Officer at Everyday Life Insurance
Who is Jake Tamarkin?
Jake Tamarkin is the CEO and Co-Founder of Everyday Life Insurance, a mission-driven insurtech startup on a mission to make life insurance accessible to everyday families across the United States. He co-founded the company in 2018 with Dipali Trivedi after leaving a successful career in finance and insurance.
Key Facts About Jake Tamarkin
- Has a Master of Business Administration (MBA) from the Kelley School of Business at Indiana University, graduating first in his class of 120 students2
- Previously served as Head of Strategy & Innovation at Foresters Financial, leading strategy and planning for the $2B multinational mission-based financial services provider12
- Began his career in Transaction Advisory Services at EY, leading large and complex management consulting engagements to the financial services sector2
- Served in various roles at BNY Mellon, including Vice President of Merger & Integration and founding member of the post-merger integration team2
- Nationally licensed insurance agent and thought leader in the insurtech space, frequently speaking at industry events35
- Passionate about making life insurance more accessible and affordable for everyday families, driven by his own frustrating experience shopping for coverage4
Under Jake's leadership, Everyday Life Insurance has grown rapidly, offering a seamless digital experience to purchase life insurance in just 15 minutes. The company has received numerous accolades, including the highest Google Reviews rating in the industry.35
Jake's LinkedIn profile is available at https://www.linkedin.com/in/jake-tamarkin-a6b7639.
Highlights
As the leader of a tech startup built on AI and predictive analytics, I field a lot of questions from executives trying to get a handle on the latest trends being hyped. Here’s three pieces of advice I tell everyone:
(1) Beware the technology in search of a use case! Blockchain got a huge amount of hype in the tech world over the past decade and the only use case anyone has commercialized so far is facilitating drug deals, human trafficking and terrorism. Before you invest in new technology, invest in understanding your customers and where their biggest pain points are. Until you are the world’s leading authority on your customers and the capabilities you need to win the future, investing in AI is a guaranteed loser.
(2) Data is everything. AI may seem like an unknowable black box, but it’s actually very easy to eliminate 90+% of the products and vendors out there simply by evaluating the data they used to build the model they are selling you. Chat GPT is credible only because Open AI somehow managed to scrape the entire internet to feed it. If the vendor doesn’t have a compelling story about the data they used to build the model, and if that dataset isn’t impressively huge, then don’t waste your time.
(3) LLM = AAI. Speaking of Chat GPT, don’t believe the hype. Large Language Models (LLMs) are not true artificial intelligence (AI). They are still at an embryonic stage I describe as artificial artificial intelligence (AAI) - clever but functionally useless. Simply put, any efficiencies you gain from having it handle your chatbot or write your marketing copy are more than offset by the cost of having to review every single piece of output because it is the biggest lying sack of sh*t you will ever come across. Google "Chat GPT lawyer" and you'll see what I mean.
Brittany Clements of American Family Ventures wrote an excellent piece here with her take on why the first wave of online life distributors failed to disrupt the industry. And she's right: Life Insurance IS Hard. However, it would be shortsighted to conclude that there isn’t still a massive winnable opportunity in online distribution. We just need to be smarter about our goals.
Disrupting or displacing human agents is a dumb goal. According to the American Council of Life Insurers - ACLI's latest (invaluable) industry factbook, sales agents and their production have grown significantly over the last decade. There’s obviously more to the story, and perhaps carriers are tired of losing leverage to the independent distributors that dominate today, but the solution isn’t to try to go around them.
A much more appealing opportunity is hiding in plain sight, for while traditional distribution has been growing, the ACLI also makes the striking finding that “the percent of households with any life insurance coverage has been steadily decreasing since the early 1970s.” (p. 112). LIMRA's studies reach similarly stark conclusions.
Why? After speaking with many agents, wholesalers and others about it, I believe that acquisition costs are simply too high for most distributors to profitably serve the middle market. Life insurance is effectively becoming a luxury good in the US.
So we at Everyday Life Insurance believe that a worthier and more lucrative purpose for online distribution is to serve the shoppers that agents can’t. It’s the same playbook used over and over again throughout human history: use technology to create efficiency, lower cost and increase access. Easy to say but admittedly harder to actually do, but we’ve learned a lot about it that I am looking forward to sharing soon.
That’s my take. What do you think?
(sources in the comments)
