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James Glass
REAL ESTATE SALES TRAINING - Native English & French - Excellent Communication and Interpersonal Skills - Ex Property Finder & Ex Emirates - Certified Training Manager (CTM)
Professional Background
James Glass is a passionate sales professional and educator who has dedicated his career to helping others thrive in the competitive real estate market of Dubai. Since 2019, he has successfully trained over 2,000 real estate professionals across more than 200 brokerages, establishing himself as a trusted authority in real estate sales training.
At AX CAPITAL Real Estate, where he currently serves as the Head of Learning and Development, James plays a pivotal role in shaping the trajectory of countless brokers, ensuring that they are equipped with the essential skills and knowledge necessary to excel in their roles. His experience ranges from sales training management to customer retention and relationship management, establishing a robust foundation that supports his clients' success.
Before joining AX CAPITAL, James gained invaluable experience in various capacities, including as the Sales Training Manager at haus & haus and a Relationship Manager at YAP, where he honed his skills in customer engagement and long-term relationship building. His diverse professional journey, including a stint as a Cabin Crew member with Emirates, highlights his adaptability and excellent communication skills.
Education and Achievements
James Glass holds a Bachelorās degree in Marketing and Entrepreneurship from Trinity International University, where he graduated Cum Laude. His strong academic background in business and marketing principles has provided him with robust tools to navigate the ever-evolving real estate landscape.
Notably, James is recognized for his ability to simplify complex concepts, enabling individuals and teams to achieve their highest potential. His training programs cover a comprehensive range of topics, including:
- Onboarding to Dubai and cultural adaptability.
- Mastering the real estate fundamentals specific to Dubai.
- Effective prospecting, cold calling, and CRM management techniques.
- Enhancing vendor/seller management skills, setting the right expectations, and pitching for exclusivity.
- Fine-tuning lead management processes to convert leads into purchases.
- Maximizing the use of property portals and useful mobile applications.
- Conducting successful viewings, closing deals, and mastering negotiation techniques.
Personal Philosophy and Strengths
James prides himself on fostering genuine, long-lasting relationships with clients and colleagues alike. Described by friends as highly adaptable and emotionally intelligent, he embodies the essence of integrity in all his dealings. He often reflects on his faith, which inspires him to lead a life filled with compassion and service.
As a gentle giant, he communicates with clarity and directness, allowing him to connect effectively with diverse individuals. His greatest strengths include:
- Sales Training
- Leadership Development
- Learning Management Systems (LMS)
- Customer Service Excellence
- Onboarding New Employees
- Cultural Training Strategies
- Transitioning from PropTech to FinTech
- Performance Management Techniques
- Employee Development & Engagement Solutions
- Retention Management Practices
- Presentation and Public Speaking Skills
- Podcasting and Content Creation
- Coaching and Mentoring
From educating newbies on the basics of the Dubai real estate market to transforming seasoned professionals into high-performing brokers, James's teaching and leadership approach have a positive impact on many.
Contact James for Real Estate Guidance
If you are aiming to become one of the top real estate brokers in Dubai or seeking assistance with buying, selling, or renting property in this vibrant city, don't hesitate to reach out to James Glass. You can contact him via email at [email protected] for insightful guidance and strategies.
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James Glass - Real Estate Professional and Sales Trainer
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