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James Seymour

Help Desk/Technical Support/Customer Service/Call Center

James Seymour is an organized and detail-oriented call center professional with 3 years of experience in technical and high-volume call centers. He has excelled in delivering exemplary customer service and technical support across multiple product lines. James is skilled in utilizing knowledge management systems and call-tracking applications. He demonstrated his expertise by introducing a new website to corporate intranet users, increasing usage by 300%. With an average of over 1500 calls per month, he has successfully reduced call time by 25%. With a Bachelor of Art in Psychology from Boston University and previous roles at renowned organizations like US Bank, Target.com, and 3M, James brings a wealth of experience in call center, customer service, and technical support roles.

James Seymour
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Location

Minneapolis, Minnesota, United States