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Jaskaran Walia

Platform Owner - ServiceNow

Jaskaran Walia is currently the Platform Owner for ServiceNow at Fonterra, a global dairy nutrition company. He has a background in IT with over 14 years of experience across various industries, including banking and insurance. His educational qualifications include studies at the Symbiosis Institute of Technology, where he likely gained foundational skills relevant to his role in IT and platform management.

In his position at Fonterra, Walia is responsible for overseeing the ServiceNow platform, which is a cloud-based service management tool used for automating IT service management processes. His role likely involves managing platform enhancements, ensuring optimal performance, and aligning the platform's capabilities with Fonterra's business needs.

Walia emphasizes values such as integrity and honesty, which he attributes to his upbringing in a small family. This personal background may influence his professional approach and leadership style at Fonterra.1

Highlights

Aug 1 · linkedin

As we embark on FY25 at Fonterra, I wanted to take a pause and celebrate the successful year of outcomes delivered on ServiceNow Platform at Fonterra.

We are the only Marquee customer of ServiceNow in New Zealand and part of distinguished 2% group of customers globally! It comes because of the scale and value of ServiceNow platform at Fonterra.

Delivering at scale and with agility while ensuring adherence to best practice for design, delivery and support cannot be achieved without strong Platform governance and ownership. I am super proud of the community of product owners, architects, process leads, developers, RTE's, leaders and our vendors at Accenture, EY and Deloitte, who work in a truly collaborative, trusted, and continuous improvement culture to drive the ServiceNow Platform maturity at Fonterra.

Thank you once for going above and beyond. Lets do it again in FY25!

#Thankyou #FY24wins #Amazingteam

Martin Halliday Scott Pyles Kate Tulp Aileen Collins Annette Mackenzie Pravin Mudaliar Thomas Willig Priyanka Ram David Pette John Zhao Victoria Helps Divya Walia Tristan Barga Praneema krishnakumar Monika Dhillon Peter Song Moustafa El-Mehrek Scott Gillett Jill Galbraith Jeff Gibson Lokesh Garg Neha Mishra Jeroen Blaauw Darren Sowter Giby Varghese

Nov 13 · linkedin

It’s that time of the year! Super proud to announce that we have successfully upgraded ServiceNow to Vancouver release!

It is a massive feat given we support literally all the modules of ServiceNow i.e. ITSM, ITBM, ITOM, SecOps, HR, CSM, IRM, EC Pro portal and we did this upgrade while skip jumping Utah release while leveraging platform support BAU team.

We couldn’t do this without amazing team of Product Owners, Support Partner and Wider Stakeholder community.

Now it is the time to reap the benefits of the upgrade as I work with our Product Owners to add Vancouver features to our FY24 ServiceNow Roadmap!

Annette Mackenzie Monika Dhillon Arun Govindan Tristan Barga Divya Walia Victoria Helps Praneema krishnakumar Mohammad Imran Khalid Chandan Padhy Giby Varghese Scott Pyles Martin Halliday Pravin Mudaliar Moustafa El-Mehrek Kate Tulp

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Jaskaran Walia
Jaskaran Walia, photo 1
Jaskaran Walia, photo 2
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Location

Auckland, Auckland, New Zealand