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Jasmeet Gujral

Head of Product, Entrepreneur, Film Maker, Guest Lecturer, Keynote Speaker, Rugby Player

Jasmeet Singh Gujral is the Global Product Owner - Conversational Banking at HSBC.1 He is also an alumnus of the University at Buffalo (UB), where he received a Master of Science in Management Information Systems in 2012.2

Gujral's career highlights:

  • Education Gujral holds a bachelor's degree in engineering from the University of Pune and a Master of Science in Management Information Systems from UB.2
  • Early career Before joining HSBC, Gujral gained experience at Memorial Sloan Kettering Cancer Center in New York and Citibank’s quantitative equity research team.2
  • HSBC Gujral has held multiple roles at HSBC, including Assistant Vice President and Digital Product Manager.2 In his previous role, Gujral managed online banking platforms for HSBC in Hong Kong.24 His team is using artificial intelligence to improve customer communication via the bank's digital channels.3 He played a key role in introducing a new U.S. credit card account opening solution, transforming the process from a paper or phone application and 30-day decision cycle, to an online application and instant decision.2 At the AI and Big Data Leaders Summit in Hong Kong in 2019, Gujral spoke about conversational AI and how it can provide a natural and humanizing retailing experience.1 He noted the scalability of conversational chatbots and the importance of understanding the nature of a problem before applying technological solutions.1
  • Other activities Outside of his professional life, Gujral plays rugby for the HKCC club, volunteers to help children with their English skills, and cultivates filmmaking.2

Highlights

Alumni Close-Up: Jasmeet Singh Gujral - School of Management
Alumni Close-Up: Jasmeet Singh Gujral - School of Management
Dec 9 · euromonitor.com
AI & Big Data Leaders Summit Hong Kong 2019 | Euromonitor Article
AI & Big Data Leaders Summit Hong Kong 2019 | Euromonitor Article
The senior Hong Kong staff now spearheading HSBC's big drive into ...

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Jasmeet Gujral
Jasmeet Gujral, photo 1
Jasmeet Gujral, photo 2
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Location

Hong Kong