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Jasmine Kees

Sector Head @ Reuters Events | Brand Experience, CX, Marketing, Service, Customer-Centricity, DEI

Jasmine Kees is a seasoned professional with a diverse background spanning the tech start-up sphere to prominent global brands, illustrating her expertise in shaping marketing strategies, customer engagement, and customer experience (CX). In today's landscape of heightened customer expectations and technological advancements, she is keen on aligning with the evolving market needs and combating innovation fatigue through strategic collaboration.

Highlights

May 13 · linkedin

New week, new conference! It’s so good to be back in San Diego with the service and experience crowd.

Intelligent automation, backed by data, in human hands. The transformative power of AI has already reshaped the way you do business. Now, it's poised to do so exponentially. With your customer’s expectations rising and the demand for tangible ROI stronger than ever, your service and experience teams must embrace disruptive new technologies to meet critical customer and organizational needs.

Through the strategic implementation of data-driven insights, and AI’s augmentation of human potential, you can deliver seamless, personalized experiences for customers and employees alike.

Reuters Events: Customer Service & Experience West (May 13–14, 2024, San Diego) brings together 250+ senior executives from the world’s most recognizable brands as peers to take a collective leap forward in strategy, technology, and customer-centricity. #CSX24 is the crucible for you to redefine strategies, embrace transformative technologies, and cultivate the customer-centric ethos needed to exceed your customer’s expectations in 2024.

New week, new conference! It’s so good to be back in San Diego with the service and experience crowd
May 8 · linkedin

Hello LA, #SM24 is looking good! QR codes out, it’s time to don your favourite #ReutersEvents lanyard.

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Jasmine Kees
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Location

London, England, United Kingdom