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Jeff Yentis
Chief Financial Officer at Khoros, A Vista Equity Partners company
Jeff Yentis is an accomplished executive currently serving as the Chief Financial Officer at Khoros, a Vista Equity Partners company.1 Here are some key details about Jeff Yentis:
Professional Background
Jeff Yentis has over 20 years of operational and financial leadership experience in technology, global outsourcing, and finance sectors.1 His expertise includes:
- Call center operations
- Sales
- Contract negotiation
- Client engagement
He has a strong track record of creating high-performing teams that excel in multi-vendor, domestic, and offshore environments, consistently surpassing industry benchmarks and client expectations.
Career Highlights
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Co-founder of TopBox: Jeff co-founded TopBox, a company offering customer touchpoint intelligence software to identify and address friction points in customer experiences across all channels.1
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Leadership roles: He has held various leadership positions in organizations such as Khoros, Mindshare, ACS (A Xerox Company), and Cybercash.
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Current role: As Chief Financial Officer at Khoros, he plays a crucial role in the company's financial leadership.2
Education and Certifications
- Bachelor of Science in Accounting from Syracuse University
- Certified Public Accountant (Inactive) in Maryland1
Personal Information
Jeff Yentis's extensive experience in operational and financial leadership, combined with his entrepreneurial background, makes him a valuable asset to Khoros in his role as Chief Financial Officer.
Highlights
I’m happy to share that I’m starting a new position as Chief Financial Officer at Khoros!
I've been working in the #contactcenter world for more than 20 years and have seen the #hypecycle run its course many times. Khoros has deployed a truly revolutionary approach to omnichannel service that actually lives up to the hype by blending voice, chat, and messaging in one seamless flow. Of course, shifting contacts away from voice toward text-based communications makes the agent's job easier, reduces attrition, and improves case documentation. Khoros' approach also reduces agent #training time and provides a real-time view of metrics across EVERY channel, while delivering outstanding reporting capabilities and flexibility. I'm excited for the future!
