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Jeffrey Tefertiller

CIO - Transformation Leader - Ex-KPMG - ITSM, ITAM, & Business Continuity Consulting [email protected]

Jeffrey Tefertiller is a seasoned Chief Information Officer (CIO) and Senior Technology Executive with over twenty-seven years of experience in IT leadership, IT Asset Management, Service Management, and Business Continuity.

He is an ITIL Expert (v3) with a proven track record of leading diverse teams, managing P&L responsibilities, and excelling in various IT business areas.

Jeffrey is known for his strong passion for customer experience and satisfaction, particularly in Service Management and Business Continuity.

His expertise lies in leveraging ITSM/ESM frameworks across different methodologies such as Agile, Waterfall, SDLC, DevOps, and Cloud.

He has built Business Continuity Programs in multiple industries using best practices and a proprietary approach centered around Core Business Processes.

Jeffrey holds a diverse educational background, including advanced ITIL certifications and an MBA in Business from Oklahoma State University.

He has held key roles such as CIO Advisor, Executive ITSM Consultant, and Program Leader at Service Management Leadership, and served in leadership positions at KPMG, Oklahoma Gas & Electric, and I-S-I-S Technology.

Jeffrey Tefertiller is a high performer with a passion for excellence, a believer in the use of metrics for measuring success, and a skilled communicator capable of driving organizational change.

To learn more about Jeffrey, you can find him at [email protected], www.servicemanagement.us, or contact him at (405)818-4370. Check out his Podcast, Books, and YouTube channel with over 1,000 videos discussing ITSM leadership topics.

Jeffrey Tefertiller
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Location

United States