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Jenna Braastad

Manager @ Stripe | Technical Account Management

Jenna Braastad is the Manager of Paid Support at Stripe, overseeing a team of Technical Account Managers.

With over a decade of experience in customer success and professional services, she is an expert in product analytics, user growth, and optimization strategies.

Jenna values a people-first management style and is dedicated to helping her team achieve their full potential.

In her role, Jenna focuses on assisting businesses in enhancing customer value, improving technical operations, and expanding globally with Stripe through personalized strategic consultations.

Her background includes positions such as Manager of Technical Account Management at Stripe, Senior Manager in Customer Success & Professional Services at Mixpanel, Co-Founder at Project Drop Inc, and various roles at Coca-Cola Refreshments.

Jenna holds a BS in Business Administration with concentrations in Marketing and Spanish from the University of Arizona - Eller College of Management.

Highlights

Sep 6 · linkedin

I’m #hiring a Technical Account Manager to join our Paid Support team. This is a highly strategic role where you will provide technical guidance and personalized solutions to our largest and most complex users. If you see yourself in this role at Stripe, please reach out or feel free to send any referrals my way!

Aug 9 · linkedin

Stripe hosted a manager summit for all of our global managers a few weeks ago. It was an incredible week where I got to meet many colleagues in person for the first time, many of whom I have worked with only virtually over the last 1.5 years. I was reminded of the strength and determination of these incredible people I have the benefit of working alongside every day. Stripe is no doubt a challenging place to work, and the opportunity to bring us all together to align on the vast opportunities that lie ahead of us left me feeling excited, motivated, and enabled to influence Stripe's ambitious goals of driving economic enablement. If you're looking for a new challenge please reach out -- we are #hiring!

https://lnkd.in/gUQ7BjgP

Jenna Braastad
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Location

San Francisco Bay Area