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Jenna Fishel

Vice President Revenue Management

Professional Background

Jenna Fishel is a highly accomplished business professional with a robust background in hospitality management and revenue management. With a career spanning several years at First Hospitality, Jenna has steadily climbed the corporate ladder, showcasing her exceptional skills and remarkable dedication to the industry. Starting from sales coordination to her current role as Vice President of Revenue Management, Jenna's commitment and expertise have significantly contributed to the dynamic growth and profitability of First Hospitality.

In her current position as Vice President of Revenue Management, Jenna is instrumental in devising strategies that optimize revenue opportunities and enhance overall performance. She plays a pivotal role in overseeing all aspects of revenue management, ensuring that First Hospitality remains at the forefront of the competitive hospitality market.

Education and Achievements

Jenna earned her Bachelor of Business Administration (BBA) in Business Administration from Eastern Michigan University. This educational foundation has equipped her with a strong understanding of business principles and practices, helping her to navigate and excel in the fast-paced world of hospitality.

Throughout her career, Jenna has held several key positions at First Hospitality, showcasing her flexibility and capacity for growth. She served as the Corporate Director of Revenue, where she aligned the company’s revenue strategies with overall business goals, a role that reinforced her analytical capabilities and strategic thinking. Previously, as a Regional Revenue Manager, Jenna managed revenue strategies for multiple properties, demonstrating her skill in maximizing occupancy and profitability across various markets.

Notable Roles and Responsibilities

  1. General Manager at Hampton Inn North: Before advancing to her current executive role, Jenna honed her leadership skills as General Manager of the Hampton Inn North. In this position, she was responsible for overseeing daily operations, ensuring guest satisfaction, and maintaining high service standards.

  2. Guest Services Manager: As Guest Services Manager at Hampton Inn North, Jenna developed her capabilities in customer service, providing exceptional experiences for guests while training and mentoring staff to excel in their roles. Her strong interpersonal skills helped foster a welcoming environment that positively impacted guest relations and retention.

  3. Sales Coordinator/Front Desk Supervisor: Jenna started her career at First Hospitality as a Sales Coordinator, gradually taking on more responsibilities that showcased her capability in management. Her early experiences in sales and customer interaction laid the groundwork for her future success in the industry.

Achievements

Throughout her career, Jenna has been recognized for her innovative approaches to revenue management and her ability to lead teams toward achieving exceptional results. Her strategic initiatives have led to significant revenue increases, making a substantial difference in the financial success of the properties she has managed. Jenna is known for her collaborative approach, fostering a culture of success driven by shared goals.

In addition to her hands-on experience, Jenna’s educational background in business administration provides her with a comprehensive understanding of industry dynamics, allowing her to craft effective strategies that align with market demands. Her blend of practical experience and theoretical knowledge distinguishes her as a leader in the hospitality industry.

Jenna's commitment to professional development is evident through her continuous pursuit of knowledge and skills applicable to her roles. She is not only focused on personal advancement but also on mentoring colleagues, contributing to a positive workplace culture that embraces growth and innovation. Jenna's future in the industry promises exciting developments as she continues to leverage her skills in leadership, strategy, and revenue management.

Related Questions

How did Jenna Fishel's education at Eastern Michigan University prepare her for her career in hospitality?
What innovative revenue management strategies has Jenna Fishel implemented at First Hospitality?
In what ways has Jenna Fishel contributed to the team culture and development at First Hospitality?
What challenges did Jenna Fishel face when transitioning from General Manager to Vice President of Revenue Management?
How has Jenna Fishel's background in guest services influenced her approach to revenue management?
Jenna Fishel
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Location

Greater Chicago Area