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Jenna Rinehart
Building a better learning experience @ Degreed
Professional Background
Jenna Rinehart is a seasoned professional with over 15 years of experience in the technology sector, particularly focusing on Human Resources technology (HR Tech). Throughout her career, Jenna has demonstrated exceptional skills in partnering with clients to adopt and optimize technology solutions that drive organizational efficiency and enhance employee experiences. Her extensive background includes various leadership roles in client success management, where she has consistently prioritized client satisfaction and operational excellence.
Currently, Jenna serves as the Client Success Director for Strategic Accounts at Degreed, where she plays a crucial role in ensuring that clients harness the full potential of their learning experience platforms. Her approach is driven by understanding client needs and tailoring solutions that align with their unique organizational goals.
Jenna has held several significant positions throughout her career, including roles at PandoLogic and Modern Hire, where she made impactful contributions as a Client Success Manager. Each of these experiences has honed her expertise in delivering technology solutions that meet the dynamic needs of clients in the HR space.
Jenna's journey in the technology field began at Watermark, where she worked diligently to foster solid relationships with clients. Following her time there, she spent several years at LinkedIn, rising through the ranks from a Relationship Manager to a Senior Global Account Analyst. These roles equipped her with a deep understanding of account management and strategic alignment with client objectives—a perspective she has carried into all subsequent positions.
Her years at CareerBuilder.com as a Senior Account Executive and National Account Manager allowed Jenna to develop a robust foundation in client relationship management, giving her insights into market trends and client behaviors that are invaluable in the HR Tech landscape.
Education and Achievements
Jenna Rinehart pursued her education at Wauwatosa East High School before earning a Bachelor's Degree in Recreation Management from the University of Wisconsin-La Crosse. This academic background has provided her with a unique perspective on team dynamics and the importance of fostering positive experiences for both clients and employees.
Her CliftonStrengths include Individualization, Arranger, Developer, Positivity, and Empathy. These strengths reflect her ability to tailor solutions to individual client needs, efficiently organize resources, nurture and develop talent, maintain a positive outlook, and exhibit deep empathy—qualities that are essential in the realm of client success.
Notable Achievements
Throughout her illustrious career, Jenna has been recognized for her commitment to client success and the optimization of technology solutions in HR. Her ability to build and maintain strong, enduring relationships with clients has been a hallmark of her career. With a focus on driving results and delivering exceptional service, Jenna has established herself as a trusted advisor to clients navigating the complex landscape of technology adoption.
In her various leadership roles, Jenna has initiated programs that facilitate seamless post-implementation support and proactive engagement strategies, leading to improved customer retention rates and satisfaction scores. She is passionate about contributing to the overall growth and success of the clients she serves, reinforcing the importance of high-quality client care in achieving professional goals.
Jenna's journey is characterized by her unwavering dedication to her profession and her commitment to leveraging technology to enhance human resources practices. Her extensive experience, combined with her personal strengths, positions her as a thought leader in the HR Tech community, with a focus on transforming challenges into opportunities for growth.
