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Jerry Ronaghan

Managing Director at Boston Consulting Group (BCG) specializing in Customer Experience (CX)

Jerry Ronaghan is a prominent figure in Boston Consulting Group's global CX and Design leadership teams, and is a key player in BCG X - the digital technology specialty unit. His expertise lies in customer experience (CX), focusing on CX-driven transformations, loyalty programs, e-commerce strategies, and performance measurement.

Educationally, Jerry holds an MBA in Product Management from Fordham Gabelli School of Business, a BA in English from Fordham University, and Le Grand Diplome in Culinary Arts from the International Culinary Center.

Jerry Ronaghan has held various significant roles in renowned organizations such as Boston Consulting Group (BCG), DataSift, and Dun and Bradstreet. He has served as Managing Director, Partner & Associate Director, Principal at BCG, SVP at DataSift, Co-Founder & SVP at Dun and Bradstreet, overseeing Product Innovation, Global Product Strategy, and Product Development & Strategy.

Jerry's professional journey includes experience in agency, ad tech, audience solutions, and global product strategy. With a strong background in product management, Jerry Ronaghan has made a lasting impact on the industry with his innovative approach and strategic insights.

Highlights

Dec 12 · linkedin

Experimenting with #GenerativeAI is relatively easy, but building products for scale introduces a new set of uncertainties and challenges unlike any other technology we’ve seen before. @BCG X’s new report, “Designing Generative AI Products That Users Will Love,” helps provide a roadmap for leaders to navigate #GenAI’s unpredictable nature and increase their odds of success with our unique design framework and testing methodology.     Our study is available here: https://lnkd.in/deWAjH5K   Thank you to my co-authors Matthew Kropp, Matt Scharpnick, Nathan Medford, Nick Cristea, and Melanie Herschfeld for the great collaboration on this piece!

#BCGX #Design #UX #ProductDesign

Jan 3 · linkedin

I’m happy to share that I’m starting a new position as Managing Director at Boston Consulting Group (BCG)!

Jerry Ronaghan
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Location

New York, New York, United States