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Jesse Goldman

Executive specializing in Customer Success, Services and Experience

Jesse Goldman, a customer-focused executive, is dedicated to fostering thriving team cultures and driving impactful change through innovation and strategy.

Having a track record of scaling venture-backed businesses through successful acquisition & IPO, Jesse excels in delivering efficient growth by prioritizing customer strategy, process transformation, and team development.

With a Bachelor's Degree in History and Science from Harvard University, Jesse has held key leadership roles in various organizations such as Self, Affinity.co, Sprout Social, Inc., Influitive, Salesforce, Rypple, and Endeca, demonstrating expertise in customer success, PMO, business development, and sales engineering.

Jesse's achievements include improving gross & net retention, growing ARR over 3x to $300M, exceeding margin goals, launching revenue-generating products, leading go-to-market transformations, and fostering resilient team cultures.

Believing in the power of thriving teams to drive business success, Jesse focuses on creating an environment where teammates can excel and contribute effectively.

Highlights

Sep 25 · linkedin

I'm really excited to share a little more about Sprout's partnership with Salesforce. We recently announced an integration with Salesforce Service Cloud. This means that Sprout and Salesforce customers can inspire even closer connections with their customers. Our Service Cloud integration builds on advancements in other areas like our integration with Marketing Cloud. This partnership is going to create new opportunities for so many organizations to deliver value through social. I can't wait!

Mar 8 · linkedin

I'm really excited to share that Sprout Social and Salesforce are partnering to make it easier for organizations to manage their full social media presence. Our joint customers will have an unmatched ability to build closer connections with their customers and harness the power of social at scale.

Jesse Goldman
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Location

Greater Chicago Area