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Jesse Zolna
User Experience Research | Customer Insights | PhD in Engineering Psychology
Jesse Zolna is an experienced professional and leader in user experience research and customer insights.2 He has a Ph.D. in Engineering Psychology from Georgia Institute of Technology2 and has been working in the field of UX research for over a decade.1
Career Highlights
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Director of User Experience Research at ADP (September 2015 - Present)2
- Leads the Innovation Lab research team
- Reports directly to the CTO
- Works on high-profile projects
- Evangelizes the importance of User Research and Design Thinking within Agile development
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Previous Roles:
Expertise and Contributions
Jesse Zolna has been instrumental in transforming ADP into a user-centered technology organization since 2013.4 He advocates for teaching everyone to be a researcher, which has led to better products that anticipate client needs.4 Zolna has presented at conferences, sharing ADP's innovative approach to client research that involves the entire product development team.4
Current Status
As of February 2025, Jesse Zolna is not actively seeking a lead user experience research role at Self-employed. His LinkedIn profile indicates he is still employed as the Director of User Experience Research at ADP.2 However, in April 2023, he was looking to hire a Senior Manager to join his team at ADP3, which suggests he was still with the company at that time.
Highlights
After a long tenure at ADP working on various products, I am now seeking new opportunities in UX and/or Consumer Research. With deep expertise in rigorous research and a coaching leadership style, I am eager to bring my skills in qualitative and quantitative research to a new team.
Whether you are looking for a dedicated and innovative research leader or a hands-on researcher, I would love to connect and discuss how I can contribute to your organization's success.
Please reach out or share this post with your network. I am excited about the possibilities and challenges that lie ahead.
#OpenForWork #JobSearch #UX #Research #NewOpportunities #LetsConnect
Thank you for your support!
-Jesse
We are looking for a couple of UX Researchers to fill 6 month contract roles in Alpharetta. We need a research-focused person who can lead research projects from start to end, and who can impact strategy and design. It's a great team working on some fun products. Let me know if you are interested or have someone to recommend.
